3+ years of tax, finance or a related analytical field experience- 4+ years of Accounts Receivable or Account Payable experience- 4+ years of creating process improvements with automation and analysis experience- 4+ years of identifying, leading, and executing opportunities to improve, automate, standardize or simplify finance or business tools and processes experience- Experience with advanced use of SQL for data mining and business intelligence- Bachelor's degree- Experience as a lean sensei, or experience working as a Quality Assurance Engineer- 4+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience- 4+ years of participating in continuous improvement projects to scale and improve controllership- Exceptional analytical and problem-solving skills. Ability to think strategically and tactically.- Excellent time management skills. Ability to prioritize, work independently, and deliver on urgent priorities.- Strong communication skills, able to positively influence behaviors and outcomes.- Exceptional attention to detail and a work ethic based upon a strong desire to exceed expectations.- Project management experience.- Demonstrated data analytics proficiency (excel skills, experience using Tableau or BI tools).Key job responsibilities- Work with AR leaders in setting business objectives and priorities to deliver to accomplish key metrics.- Work with the leadership team to identify and implement best practices to streamline the Order to Cash (O2C) processes.- Explore upstream/downstream improvement opportunities and document operating procedures for complex vendors/customers and situations.- Recognize escalation trends and identify underlying defects and root causes to monitor, improve and deliver on key success and performance metrics.- Ensure existing policies, procedures, and controllership guidelines are followed.- Systemically intake, escalate, and triage receivables (collections and cash payments) contacts and issues and follow-through to resolution.- Partner with upstream business, operations and technology teams to integrate scalable end-to-end O2C processes and solutions.- Partner and influence business partners and other teams to resolve defects.- Communicate directly with customers and vendors to resolve current invoice and billing discrepancies for all Amazon's clients to ensure timely and accurate receivables.A day in the life**Key Focus**:- Customer Solutions - Support, Identify and Remove process gaps.- Stakeholders Partnership - build strong relations among business partners, commercial teams and other Amazon teams to remove barriers and positively impact Amazon's cash flow.**Major activities performed by this department are related to**:1. AR Launches.2. Process Improvements / Automations3. ControllershipAbout the teamHeredia, H, CRI- 6+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience- MBA, or CPA- Knowledge of Tableau- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)- 6+ years of Order to cash full cycle expertise.- Expertise in Six Sigma or other Lean defect reduction techniques.
