Job Description:Datasite offers exceptional opportunities to grow your career with leading edge cloud technologies in a fast-paced global environment. Our employees are a dedicated and supportive team of the industry's best people focused on collaboration, innovation and improving our products and ourselves. We offer flexible hours, autonomy, a great work environment and training to build your skills and career. As a Production Analyst, you will serve a key function within the engineering organization, monitoring and maintaining our client-facing systems while working across our technology stack. We are looking for creative, innovative problem solvers who can drive solutions and improvements to our growing platform of apps and products with a specific focus on performance, reliability, efficiency, and scalability. This role is a hybrid role in Heredia. Expectation is occasional (currently 1x a week) in office with flex scheduling and split-time available to avoid traffic. Datasite is willing to be flexible with employees to find the best solution for collaboration and work-life balance.Essential Duties Analyze metrics and build dashboards to paint a picture of system and sub-system health Identify risks, observability gaps, and technical debt that could affect production performance and stability Drive continuous improvement of monitoring & alerting standards across the whole enterprise Work across engineering squads to drive better use of our observability platform, with the goal of improving our reaction to and preparation for incidents Participate in load testing, chaos testing, and disaster recovery planning Qualifications These skills and experience will stand out (don't worry about checking every box): 1 year of professional experience in a software or IT environment Experience with RESTful API's Experience with back-end Java frameworks (Spring preferred) Experience with front-end JavaScript frameworks (React preferred) Experience with SQL and NoSQL databases (MongoDB preferred) Experience with Python Knowledge of Kubernetes and microservice architecture Experience with Grafana, Prometheus, and log aggregators Experience with data analysis as code using something like R Project, pandas, or numpy Experience doing live analysis of Java performance using tools like JMeter Understanding of Linux server administration Application tracing experience using Instana, Datadog, Dynatrace, or similar Experience with Kafka and/or RabbitMQ Key Success Factors Natural problem-solving skills A technical aptitude and hunger to learn Superior communication and organization skills Not afraid to take ownership of areas in a production software application Have a passion for learning & exploring new technologies As a global organization, Datasite knows that diverse perspectives are essential to our success. We're committed to maintaining a diverse workforce to serve our customers around the world. Datasite is an equal opportunity employer (EEO) and furthers the principles of EEO through Affirmative Action.
