The OpportunityThis position is based in Santa Ana, Costa Rica for our Nutrition Division. Our nutrition business develops science-based nutrition products for people of all ages, from helping babies and children grow, to keeping adult bodies strong and active. Millions of people around the world count on our leading brands – including Similac, PediaSure, Pedialyte, Ensure, Glucerna – to help get the nutrients they need to live their healthiest life.As the Sales Representative- Nutrition you will contribute Contribute to the long-term growth of Abbott Nutrition products in territory by increasing awareness among Health Care Professionals on the important role of nutrition in improving quality of life, and the superiority of Abbott products to competitor brands. Gain new business and grow existing business through a multichannel, KPIs compliance and a customer engagement strategy that builds HCP confidence in and loyalty to Abbott brand products.What You'll DoMaintain deep, current knowledge about medical and nutritional science, the evolving healthcare landscape, and emerging digital trends to support selling and educating a broad and deep network of HCPs about Abbott products. Establish target customers and develop clear customer plans to achieve coverage, frequency, and call rate objectives.Implement customer segmentation, identify new leads/customers, and ensure timely reporting of daily activities as per the SFE Understand the market and category opportunities within territory to identify opportunities for market share growth at the customer/account level.Develop and execute on multichannel customer engagement plans that generate demand for Abbott brand product and grow recommendation and market share. Develop and maintain strong relationships with HCPs throughout the customer account, at different levels of responsibility and influence using existing relationships with HCPs and others to expand customer network.Define and deliver 'Unique Value Proposition' from the HCP's perspective (including but not limited to the positioning of Abbott brand products) by continuously uncovering the needs and priorities of individual HCPs using multichannel touchpoints and engagement activities. Use data and insights from digital and other omnichannel activities to refine HCP profiles and choose engagement activities that will fit the needs, preferences, and goals of each individual HCP.Collaborate with cross-functional teams (Marketing, SFE, CRM, etc..) to support patient education regarding nutrition and Abbott brands, to influence customer and patient choice of nutrition products, and deliver a consistent, end-to-end customer engagement experience Ensure compliance with performance indicators related to defined targets and KPIs assigned by the company and District Manager; such as maintaining HCP panel at 100%, coverage, frequency and calls per day and measure progress against customer and account objectives (monthly, quarterly, annually); and take action to guarantee this metrics are met.Required QualificationsUniversity degree as Healthcare Professional, Physician, Pharmacist or Nutritionist. (Graduated)Minimum 3 years of experience. This experience could be either:As sales representative ideally or a mix as medical representative and/or pharmacy calls and promotionOther RequirementsThis position requires the employee to have excellent sales and scientific product promotion techniques.Broad scientific knowledge.Proficiency in MS Office (Excel, power point, etc.)Driver's license is required.Vehicle is required.Travel in the country is required.
