Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the "Apply" button to get started!The Senior Manager, Talent Acquisition will oversee Talent Acquisition service delivery in their assigned regions. They will plan, lead, direct, develop, and coordinate recruitment resources to ensure regional recruitment targets are achieved and continually review and contribute to the evolution of recruitment processes, tools and resources in line with company strategies and growth objectives.Key Responsibilities:- Provide guidance to Recruitment team/team leaders on all ISO and BMS processes to ensure that team is trained and compliant- Oversee and manage the regional talent acquisition function. This includes resource optimization in line with business needs and ensuring a scalable recruitment model for growth.- Work with VP, Talent Acquisition to develop and implement a talent acquisition strategy for assigned regions ( job posting optimization, comprehensive recruitment and social media campaign planning) to address regional growth objectives- Oversee and manage the entire recruitment process and lifecycle-- Monitor team performance against agreed Service Level Agreements (SLAs) with key stakeholders and take corrective action as required.- Utilize various channels, including job boards, social media, industry/local events, and networking to attract top talent- Track and analyze recruitment metrics to evaluate effectiveness and reward and mitigate as required- Ensure the timely and cost effective fulfilment of all regional open requisitions with quality talent- Work with Senior Management to develop Recruitment strategies in line with company culture and core values with the development of recruiting strategies (related to diverse and inclusive recruitment, redeployment program, career mobility, employee referral program, etc.)- Manage the Talent Acquisition team(s) in a way that optimizes performance, including coaching, training, development, and guidance to the team on strategies and best practices - Lead by example- Ensure compliance with all legislative requirements and other internal benchmarks as appropriate.- Ensure all regional processes are followed to ensure the integrity of hire including background and reference checks- Perform other duties as requested by management.- Champion company core values and other company programs to engage and motivate our employees- Other duties as assignedEducation & Experience- 5- 10 years of Recruiting experience- Minimum 6 years' experience in a Recruitment Leadership position, preferably in a fast-paced, high-volume/growth environment demonstrating leading, change management and innovation- College Diploma or University degree in a related field- Master's degree or certification in a related field would be an asset.Certificates, Licenses, & Registration:Working toward HR designation is an asset.- Why work with us?- Performance Bonus and Annual merit increase- Birthday day off (paid), Marriage Leave (3 days paid), and Bereavement Leave (3 days paid)- Casual Dress Code- Free counseling sessions- Point-to-point transportation- Asociacion solidarista- Free parking for all employees- Free coffee/tea all day long- An amazing work culture where you can learn and grow- Opportunities for internal growth within the company- New site - beautiful new office setting with a view- Onsite games room with a rest & relaxation areaAbout us- Bill Gosling Outsourcing provides career opportunities in Customer Service, Collections, and Back Office positions with various shifts and full-time hours in our state-of-the-art call center. We strive to create a fun, diverse, and engaging workplace, which promotes both personal and professional growth.Where are we located?- We are located in the beautiful C.C. El Cafetal in La Ribera de Belén, beside the Marriott.
