Services Sales Support Specialist Cr

Education- Bachelor's degree, or currently pursuing an university degree (Must)Experience- Minimum 1 - 2 years of relevant work experience supporting a sales organization or customer service.**Qualifications**:- Superior communication skills - verbal, written and presentational- Strong interpersonal and organization skills, focusing on our internal and external customer- Acute attention to detail and accuracy- Ability to adapt in a fast-paced environment and prioritize with competing deadlines- Ability adapt easily in a changing environment- Problem analysis and solving ability- Willingness to take initiative and make decisions- Demonstrated strength in achieving great customer experience- Passion for customer success in a competitive and changing market.- Solid knowledge of Microsoft Office, especially Word and Excel- Working knowledge of Oracle R12 preferred and the ability to learn other computer programs a must- High energy, self-motived, proactive, goal oriented and enthusiastic personalitySummary of**Responsibilities**:- Serve as the primary point of contact for the Service Sales Mangers ("SSM"), facilitating matters related to back-office needs and delivering support in an accurate and timely manner.- Collaborate and build strong relationships with internal teams to ensure that the service solutions quoted to customer's best address their needs and meet their system requirements.- Communicate end of life (EOL) products to stakeholders on behalf of the SSMs, as needed.- Verify both our customer installed equipment and warranty dates in Oracle and inform appropriate internal teams as needed.- Participate and engage in product training opportunities and product launches to ensure knowledge is up to date for best supporting our internal and external customers.- Participate and/or lead adhoc projects focused on continuous improvement.