Additional Locations: Costa Rica-HerediaDiversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. Boston Scientific is proud to be an equal opportunity and affirmative action employer and has been recognized with the Catalyst Award in 2022, a prestigious recognition of diversity, equity and inclusion excellence. Also, we have a Gender Equality Policy to support our compromise. Hybrid Roles: Boston Scientific's hybrid workplace includes WFH and onsite. You will have the opportunity to discuss details in the interview. Functions as a member of the Windows Systems Management team managing and supporting PC and server operating systems across endpoints, to ensure the highest level of performance and availability in a 24X7 environment. Actively participates in the planning, development, and implementation of packages, patches and updates related to the Windows Operating System. Performs troubleshooting and support for patches, upgrades, packages and application installs. Uses Microsoft Intune and SCCM to monitor endpoint health and maintenance. Works with key customers on issues, initiatives and projects as needed. Your Responsibilities Include: Leads and participates in operating system testing, troubleshooting, and incident management. Leads and participates in the installation, testing and upgrading of endpoint software and operating systems. Monitors deployment progress and reports on success and saturation of deployments. System automation using PowerShell \ VBSCRIPT while delivering via Microsoft Configuration Manager (CM) or Intune Develop and implement process automation via PowerShell Maintains up to date knowledge of Microsoft Edge, chromium and/or competitor web technologies Maintains up to date knowledge of Microsoft Software Management and Deployment tools (SCCM & Intune) Maintains up to date knowledge of the most recent endpoint (PC & Server) equipment technologies and evaluates vendor products by reviewing white papers, attending conferences and vendor demonstrations. Maintains up to date knowledge of application installation and scripting processes, including PowerShell and PowerShell App Deployment tool kit. Performs application and operating system troubleshooting as needed, manages incidents related to deployment failures or software installation issues Implements continuous improvements (upgrades and patches) to ensure endpoint equipment is preventively maintained, running properly and protected from computer viruses and/or other security threats. Interacts with users and other IT teams to accommodate requests for application services, troubleshooting, or deployment. Leads trouble shooting initiatives and resolves endpoint application failures by analyzing issues and implementing corrective actions. Leads root cause analysis and takes measures to address root cause analysis findings. Participates in the development and monitoring of policies and standards for endpoints and applications. Assures that appropriate resources (personnel, tools, etc.) are maintained in order to assure Quality System compliance and adherence to the BSC Quality Policy. Establishes and promotes a work environment that supports the Quality Policy and Quality System. What We're Looking For: Bachelor degree Systems Engineers or related field. English Level required: B2+:80-89% Desired knowledge: Technical skills in a Microsoft Windows Desktop Environment, PowerShell \ VBSCRIPT, technical support experience in hardware and software, Microsoft. Net, wed applications with Java Script, Technology desirable. At least 5 years of experience in similar position. Please submit Resume in English. Requisition ID: 575403 As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen. So, choosing a career with Boston Scientific (NYSE: BSX) isn't just business, it's personal. And if you're a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you! Benefits • Life-Work Integration • Community • Career Growth At Boston Scientific, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. With determination, imagination, and a deep caring for human life, we're solving some of the most important healthcare industry challenges. Together, we're one global team committed to making a difference in people's lives around the world. This is a place where you can find a career with meaningful purpose—improving lives through your life's work. So, choosing a career with Boston Scientific (NYSE: BSX) isn't just business, it's personal. And if you're a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!
