Business It Analyst

At DHL, people mean the world to us. That's why our goal has
always been to attract and retain the best talent across the globe. We provide
challenge and opportunity for personal and professional development. We
recognize the difference you bring to our business and together we share the
pride of building one of the world's largest leaders in logistics and supply
chain solutions

DHL is hiring a Business IT Analyst to join its Heredia, Costa
Rica team. In this role, you will be in charge of the IT Customer Facing domain
for Express Costa Rica.

This position is in charge of pre:sales consulting,
on:board and support Customers with our standard Electronic Shipping Solutions
and Integration tools, as well as DHL and Third Party Vendor applications with
eCommerce Platforms such as Shopify, Woocomerce, Magento, etc.

The position will also implement Customer
Solution Projects.

stylemargin:top: 0cm:
:
Manage
Customer Relationship

:
Implement
Customer Solution Projects

:
Electronic
Shipping Solution Helpdesk Service

:
Support
Electronic Shipping and Customers.

:
Project
Management

:
KPI
tracking

:
Drive
initiatives for KPI improvement

Requisitos

Bachelor degree in Systems Engineering.

Advanced level of English (Spoken and written).

Minimum 3 years of experience in: Web Development, Setting up of
eCommerce stores with Platforms such as Shopify, Woocommerce, Magento, and Project Management.

Ventajas

DHL offers
excellent opportunities of professional growth, with attractive benefits
package and competitive salary conditions.

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