Req ID: 44555 At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Servicesand for the people who work here.
NTT DATAServices currently seeks a
Business support leadto join our team in
San Jose,
San José (CR:SJ),
Costa Rica (CR).
:
The Salesforce Business Analyst has hands on experience implementing SalesForce functionality and can act as a knowledgeable liaison between technical teams, testing teams and business stakeholders during the implementation phase.
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Experience working with customers to elicit and analyze their requirements, develop designs, and implement SalesForce.
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First line of contact with Business Owners and must be able to be the business support person to manage and escalate support issues back to offshore to have customizations completed
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Must possess strong configuration skills such as such as creating screens, tabs, views, filters, validation rules, workflows, process builder, cloud flow designer, approvals, profiles, role, security permissions, custom objects, custom fields, relationships, reports/dashboards , lightning UI and other configuration related activities.
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Must be willing to work with Developers as needed for complex customization.
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Experience implementing SalesForce solutions using Agile methodology.
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Must also work closely with Scrum Master and other team members in a collaborative manner to achieve common team objectives.
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Must also present Prototypes/Demos to business users as required.
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This resource is also expected to participate in daily stand up meetings as well as all other activities normally expected from a scrum team.
This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries. Please note, 1099 or corp:2:corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.
About NTT DATA Services
NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.
NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100. Visit nttdataservices to learn more.
NTT DATA, Inc. (the "Company") is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would r