Business Support Supervisor

Key Responsibilities:

Manages Customer Service Center
Supply and Pricing
Scheduling teams depending on subsidiary size
Key Relationships Internal Supply, Sales department, Operations, Finance Manager, Controller and Chief accountant. External Customers, Government authorities, Oil companies, External auditors.
Function Provides all back office and logistic support to the business by leading supply, scheduling, pricing and Customer Service Centre activities.
Ensures a smooth integration of activities with other business areas.
Meets performance standards with regards to the quality of customer service provided.
Ensures processes are executed following appropriate control standards and complying with all company policies. To lead, coach, motivate and develop a high performance team.

Required Experience:

Experience Superior degree with experience on managing
Sales administration department, logistics, dealing with customers.
5 years minimum of experience in distribution business, including supply chain exposure and retail operations.
Oil Industry experience will be an advantage.
Skills Strong computer and Navision skills required MS Office Excel in particular, Navision order to Cash or Sales Administration module.
Competencies Customer focused and service oriented.
Strongly organized and structured. Innovative.
Strong team player.
Leadership skills.
People Management skills.