**Job Description**:**Are You Ready to Make It Happen at Mondelez International?****Join our Mission to Lead the Future of Snacking. Make It Matter.**You will work in Mondelez International Business Services and help us deliver an impeccable service experience with your customer focus and meticulous attention to detail in administrative tasks. In this role, you will ensure that processes are adhered to and documented.**How you will contribute**Be responsible for the day-to-day administration and operation support for processes in your area of responsibility and will deliver them within agreed to deadlines and ensure service quality is maintained. You will ensure that all activities comply with standard operating procedures and legal requirements, including data privacy considerations and work with other team members to ensure that end-to-end processes are efficient and accurate, including data input and maintenance. You will deal with access requests/issues and identify and act on continuous improvement opportunities.**What you will bring**A desire to drive your future and accelerate your career. You will bring experience and knowledge in:- Experience in your specific area of responsibility- Experience in administration with a strong customer service orientation- Computer literate with excellent skills in Microsoft Office, especially in Excel- Experience working to deadlines with strong prioritization skills- Meticulous attention to detail**What extra ingredients you will bring**:- Create/amend orders and contracts- File all relevant documents to SAP documents, amend when necessary- Manage relationships with suppliers, planners and buyers- Logistic management of fees.- Ensure proactive resolution of identified issues- Analyzing and reporting exceptions and if relevant offering recommendations for improvements on process- Ensure compliance with all internal guidelines and external regulations- Ensure SLAs and service obligations are met for the work within scope- Ensure the fulfilment and update of the process documentation**Job specific requirements**:- Experience in sales and customer service- English: intermediate- Excel: intermediate (dynamic tables, basic formulas)- Desired: Bachelor's degree in business administration, or similar- Basic knowledge in SAP.**Relocation Support Available?**:No Relocation support available**Business Unit Summary**:**We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!**:**_Our people make all the difference in our succes _**:Mondelez International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.**Excited to grow your career?**:We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!**IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER**:**Job Type**:RegularService Operations (Delivery)Global Business Services
