**Why finance at Stryker?**:***:Are you looking for a profitable and growing company with a great culture and reputation? Stryker is the only company with 40 consecutive years of sales growth and was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development opportunities unique for each employees needs including training, certifications, mentorship, leadership programs, tuition reimbursement, one-on-one coaching and more!**Who we Want**:- ** Analytical problem solvers. **People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.- ** Goal-oriented**:Keeping the customer and requirements squarely in focus, people who deliver safe and robust solutions.- ** Collaborative partners.** People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices.- ** Dedicated achievers.** People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.- ** Detail-oriented process improvers.** Critical thinkers who naturally see opportunities to develop and optimize work processes - finding ways to simplify, standardize and automate.**What you will do**:**Essential Duties & Responsibilities**:- Manage assigned customer portfolio.- Complete the daily worklist, following the appropriate steps of the collection's strategy.- Maintain customer accounts reconciled to identify unresolved/unpaid open items.- Effectively contact all the customers in the assigned portfolio to ensure payment as per terms.- Prepare and propose payment plans with past due customers.- Complete reports on the status of delinquent accounts and related collection efforts.- Timely escalate large collection or reconciliation issues.- Identify and address payment concerns and red flags before they become problems.- Timely support disputes resolution.- Contribute to accurate customer master data elements.- Cultivate strong collaborative relationships with internal customers, including Sales, Customer Service, and any other departments.- Contribute to continuous improvement initiatives within the O2C function, ensuring that improvements are incorporated in the work routine.- Maintains documentation to support A/R transactions and facilitate the efficient review and audit of books and records.- Comply with all internal control procedures to ensure accurate financial records.- Performs other related work as assigned by management.**What you need**:**Education & Special Trainings**:- Technical degree or at least 2 years of university studies, preferably in Business Administration, Accounting, Finance or related field.- Intermediate to advanced MS Office Suite.- Fluent spoken and written English.- Experience on collections-related systems (SAP, Oracle, Credit Management tools, or others).**Qualifications & Experience**:- 3 - 5 years of relevant experience in a Collections role.**Physical & Mental Requirements**:- Strong attention to details and results driven.- A self-starter with strong organizational, and problem-solving skills.- Ability to prioritize workload based on deadlines, metrics, and other requirements.- Strong verbal and written English communication skills.- Ability to work on a fast-paced changing environment.**Know someone at Stryker?**:**About Stryker**:Stryker is one of the world's leading medical technology companies and, together with our customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes.
