Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the "Apply" button to get started!Enhance, create and audit material via methodology and framework (i.e. can work with others for it to happen but lead the charge of this)Identify content/ tool gaps, opportunities for best practice and training improvement maps across organizationSupport raising the bar of content and tools across the organizationLead, manage and develop team members to ensure optimization of performance and growthLead and Assist with learning and development of in-house learning modulesHelp in establishing, direct, and maintain a learning management system (Workday Learning) that ensures effective learning outcomes and return on investmentHelp implement innovative learning and technology across the companyEnsure team (and self) participates and builds skills in Global Train-the-Trainer sessions and that the team supports and influences the direction of training globally.Work in partnership with management to determine training needs and assist in the development of the organization's learning processDevelop direct reports to understand, buy-in and influence vision of learning and implement the vision via transforming materials, exercises and approach to learning (when appropriate)Coach and support team in following methodology and standards set by global training.Monitor training programs and materials to ensure they are effective and up to dateHelps identify report and influence key learning metrics across the organization.Lead, manage and develop team members to ensure optimization of performance and growthOversee training rollouts for new clients as part of their on-boarding processDevelop learning strategy and set direction for team and offices/regions they work in.Influence, build and contribute to the training fulfillment for our clientInterface with global training team to support, build and enhance best practices in training.Ensure compliance with Training and related QAPsMaintain and update the Quality plan in adherence to the BMS.Interact positively with members of all seniority across the business to help problem solve and foster our culture in a fast-paced environment.Design and maintain training infrastructure including Workday learning Environment, SCORM-based training modules and SharePoint, and Articulate. Experience with these tools are an asset to candidatesContinuous learning about new and different software and innovate while collaborating with others.Work with the global training team to help enhance their capabilities, champion best practices and support functional trainers as part of our vision of training as a Center of Excellence.Convert instructor-led training workshop content into engaging and interactive courses.Assist stakeholders and requesters in analyzing training needs, identifying learning solutions, and developing content.Facilitate working sessions and/or focus groups to gather insights, feedback and solutions. Partner to provide recommendations on training solutions.Analysis on current material and recommend enhancements and solutions to meet the desired performance objectives/gaps.Develop and implement new training methodologies, procedures, and materials. Assist the Manager, Learning and Development in completing file and performance reviews and conduct training and coachingAttend to meetings with clients and/ or any other staff member.Champion company core values and other company programs to engage and motivate our employeesOther duties as assigned
