574172BR**Why Kyndryl**- Our world has never been more alive with opportunities and, at Kyndryl, we're ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are actively discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and we carry this energy to our customers. At Kyndryl, we want you to keep growing, and we'll provide plenty of opportunities to make that happen.-**Your Role and Responsibilities**- Contract Commercial Manager responsibility is to manage the execution of the Program Management System in order to deliver commercial requirements and business objectives for the assigned accounts. Business objectives include financial, customer satisfaction, audit readiness, business controls posture and adherence to standard processes and global tools.- Contract Commercial Manager is acting as a Project Executive deputy and must show leadership skills to orchestrate different functions supporting the Account.- Contract Commercial Manager is a proven commercial leader with extensive experience of handling a variety of contractual situations.- As a Contract Commercial Manager, you will partner with Project Executive and Delivery Project Executive, delivering cost savings and improved margin for the contract, whilst supporting quality and service standards.- Facilitate the management of the contract activities in order to achieve contract performance targets- Identify new commercial opportunities to increase revenue recognition- Effectively manage the Profit and Loss (P&L) and balance sheet for your key customers based on the contract life-cycle- Ensure smooth execution and management of monthly closing activities- Complete accountability for working capital visibility including dispute resolution, claiming, DSO and cash collection- Provide guidance on significant business proposals- Lead complex contract analysis (including implementation of strategic initiatives), evaluate findings and make recommendations about the financial implications of proposed investments- Analyze critical situations and implement plans in collaboration with the Account executive team to increase customer satisfaction- Undertake planning and forecasting to support strategic decisions (short / long term)- Manage contract changes (review and draft the updates)- Identify / manage risks and issues- Audit management; responsible for proactive reviews, documentation and approvals for the contract- Manage the account team, internal and external stakeholders- Coordinate other departments and center functions involved in account operations- Ensure that personal development and performance management routines are applied- Lead innovation in order to ensure required levels of efficiency and automation- Change-leadership skills to be applied in adhering to clients' needs and requirements**Required Technical and Professional Expertise**- Finance Skills- Presentation Skills- Proactive attitude, self-driven- Attention to detail- Client relationship, leaverage professional networks- Advanced English Written and spoken- Excel**Preferred Technical and Professional Experience**- Ability to work with cross-functional teams- Negotiation- Communication- Problem solving skills- Advanced Excel**Required Education**- High School Diploma/GED**Preferred Education**- Associate's Degree/College Diploma**Country/Region**- Costa Rica**State / Province**- HEREDIA**City / Township / Village**- Heredia- Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.**Other things to know****Primary job category**- Enterprise Operations**Role ( Job Role )**- Contract Commercial Manager**Employment Type**- Full-Time**Contract type**- Regular**Position Type**- Early Professional**Travel Required**- No Travel**Company**- (Y014) Kyndryl Costa Rica, Sociedad de Responsabilidad Limitada**Is this role a commissionable/sales incentive based position?**- No
