**Site Name**: Costa Rica - Cartago - Tres Rios**Posted Date**: May 26 2023The Contract membership analyst position supports timely and accurate processing registration, contract membership changes and Customer Master Data updates.**_ Your Responsibilities_**: This role gives YOU the opportunity to lead key activities to progress YOUR career, the main of these are:- Identification and maintenance of accurate customer identifiers (DEA, HIN, PHS ID, US State License Numbers and PR State License) to ensure direct order eligibility, wholesaler linkage resulting in accurate chargeback processing, payments, and contract pricing.- Manage class of trade designation for each contracted customer through defined processes that ensure customers receive access to the correct contracts and to minimize risk of misclassified data for government pricing calculations.- Support Chargebacks Team in identification of customer eligibility and resolution of disputes involving customer pricing.- Accurate and timely processing of daily IDs, contract alignment and other facility details updates received from a different internal and external parties- Identify opportunities to improve processes, resolve eligibility disputes/issues and manage accuracy of system notifications to ensure contract holders and wholesalers are notified of contracted eligibility updates.**_ Why you? _****_Basic Qualifications:_** We are looking for professionals with these characteristics to achieve our goals:- University student in Business Administration, Industrial Engineering, or a related field.- High English proficiency in both written and verbal communication.- Intermediate Excel- Strong written and verbal communication skills- Problem solving skills- Customer Service Oriented- 1 year of experience in similar roles**_ Preferred Qualifications:_**However, if you have the following, it would be a plus:- Experience working with Multinational Company and or Shared Services- Contract Management and/or US Healthcare Services experience- Availability to travel (Visa).**_ Why GSK? _**GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years.Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.Find out more:**Annual Report 2021**GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to positively impact the health of 2.5 billion people by the end of 2030.Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. We're committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce.**Important notice to Employment businesses/ Agencies
