The Contract Record Processor is responsible for the upload of contract documents into the global contract database tool (GRACE). This ensures compliant documentation of all contractual obligations of suppliers and Roche and makes contract-related information available throughout the Global Procurement organization. By transmitting relevant contract data into transactional procurement systems this role is also responsible for enabling Shopping Cart and PO processing as well as automated contract call-offs. Thus, the role contributes to an overall increase in transparency, data consistency, and efficiency, in line with Procurement Strategy and Category objectives. During daily work, the Contract Record Processor interacts with other roles to make sure that processes are running smoothly, especially with: Contract Requestor, Transactional Buyer, Contract Manager as well as Contract Record Teamlead and Contract Record SME. Continuous service delivery: Execute the day-to-day activities according to the agreed service level and in compliance with the SOPs of the respective contract management process and sub-processes. These activities comprise esp. the following: Assess contract upload/ update requests. Archive contract documents by uploading them into the contract database. Activate contract info. Transmit contract data into the operational procurement system, if relevant. Maintain contract records. Following working instructions: Follow the instructions of the Team Lead regarding the daily work coordination. Performance improvement: Contribute continuously to the improvement of the performance of the team, by constantly gathering experience and improving the quality of task execution. Ticketing tool handling: Utilizing a ticketing system for incoming requests and issues during daily service delivery. Support end-users and requestors: Support end-users and requesters on system-related questions, proper system usage, searching contract documents in the system, ensuring relevant system usage and solving simple issues, etc. Channel process/ system change requests: Route requests to relevant colleagues. Initiate supplier onboarding: trigger supplier registration in the vendor master data management system.
