Credit & Collections Analyst

**Responsibilities**:Working with customers and internal stakeholders to resolve the disputed issue (e.g., volume, price, freight, short-pays, account issues, promotions, etc.)Coordinate actions based on root-cause analysis on disputes and identify customer patterns that can be resolved by working directly with the customer or Sales/MAResolve collections issues and collect payment for trade (Local or National) controlled accounts, make voice outbound collection attempt for collection of delinquent payments from Local customersUpdate collection notes for resolution and/or other situations based on outbound collection (Local voice collections attempts, and all CMU attempts)Identify way to improve the overall credit portfolio and reduction in bad debt or delinquent accounts**Requisitos**:**Qualifications**: 2-4 years' experience in Accounts Receivable, Credit and/or Collections with knowledge of departmental function, terminology, and interrelationships High School Diploma required, Associates Degree or higher preferredBeneficiosBenefits WFH-2 days Office (Ultra park II Lagunilla, Heredia) Private Medical Insurance Asociacion Solidarista Life Insurance Personal Day Off