Job Type
Full-TimeOverview
We're SmileDirectClub, and we believe everyone deserves a smile they'll love. We also believe that you deserve a job you'll love. Good thing you found us, and we found you. At SmileDirectClub, we're all about empowering transformation. We want people to become more confident in how they look, how they feel, and how they think. So, we're spreading smiles and positivity all over the country.It's no small task. That's why we're looking for energetic, passionate, and confident team members who can help turn frowns into life-changing grins. Are you up for it?We are looking for a Dental Team Members to communicate as a liaison between our licensed dental professionals, various areas of the organization, and our customers.
Responsibilities
Review treatment plans and diagnostic information for appropriateness and accuracy.
Recommend changes to be made to the Setup Technician through use of CA.
Approve or reject requests for Mid-course corrections/refinements prior to submitting it to a network licensed dental professional for final approval.
Support customers with clinical support and guidance as needed, communicating with patients via chat, email, and phone.
Assist with quality assurance monitoring and process improvement initiatives.
Take the assigned portable computer home every day, in order to maintain connectivity to SDC and ability to perform required tasks offsite if required.
Qualifications
Odontology Degree
English level B2+
Excellent communication skills
1 Year Experience with orthodontic treatment
Experience with clear aligner treatment plans is a plus
Strong computer navigation skills
Strong attention to detail and organization
Typing skills of 30+ WPM a plus
Progressive, business-minded professional who wants a non-clinical position in the dental industry
Company Profile
SmileDirectClub was founded on a simple belief: everyone deserves a smile they love. The Company is the first digital brand for straightening your smile, created after the realization that recent trends in 3D printing and telehealth could bring about disruptive change to the invisible aligner market by matching licensed professionals, a quality clear-aligner product, and customers together. By leveraging proprietary, cutting-edge technology, SmileDirectClub, LLC-affiliated dentists are providing greater access of care to consumers who couldn't otherwise afford orthodontic treatment to get a better smile.
What is SmileDirectClub? Link here.
What are our customers saying? Link here.
What is a SmileShop? Link here.
What is our culture like? Link here.
How do we celebrate your team members? Link here.
