Manage the lifecycle of contingent workers, including the creation and upkeep of worker and supplier records.Provide support for Workday transactions and maintain data integrity by managing Workday inbox tasks, and cases in ServiceNow.Assist colleagues and managers in maintaining Learning Management System (LMS) data.Audit and support HR Security and critical data structures in Workday to ensure accuracy and compliance.Collect, organize, and update HR-related information, preparing & scheduling reports as needed.Contribute to Workday projects by conducting thorough testing.Address employee inquiries effectively through the Case Management system to uphold high customer satisfaction and adhere to service level agreements.To be considered for this role, you should have the following qualifications and experience:High/Secondary School education or equivalent and relevant formal academic/vocational qualifications.Bachelor's degree preferrablePrevious experience that provides the knowledge, skills, and abilities to perform the job (comparable to 1-2 years), or equivalent combination of education, training & experience.Knowledge, Skills, and Abilities:Proficiency in Microsoft Office programsGood organizational and time management skills.Experience with Workday and ServiceNowAbility to coordinate multiple tasks while still delivering high-quality results.Good written and oral communication skills.Basic understanding of Human Resources programs, practices, and regulations/legal requirements for applicable regionPositive attitude and ability to work well with othersAbility to handle confidential information appropriately and high attention to detail.Proficiency in EnglishShared service experience with experience in ticketing systems is an advantage.Advanced knowledge of a second foreign language would be considered an advantage.