**_SUMMARY OF POSITION_**The ER Partner works directly with leaders, managers and employees to provide advice and coach both parties on all employee relations issues. The role provides strong partnership on performance management, disciplinary processes, restructuring activity, legal issues, investigations, conflict management, etc. Work involves assessing and resolving complex employee relations matters ensuring consistency across client groups and alignment with Medtronic practices. The role helps to ensure a fair and consistent approach to Medtronic's policies and procedures, thus promoting a positive culture within the business, while minimizing risks. The partner provides a single point of contact for employee relation issues to ensure clear communication and efficiency in resolving matters. The role requires skill, tact, persuasion, judgment, and/or negotiation skills to accomplish objectives.**_ESSENTIAL FUNCTIONS_**- Effective case management of people related issues such as: ER issues, disciplinary actions, legal issues (harassment, discrimination, leave, accommodations, etc.), performance management (including Performance Improvement Plans and Coaching plans), policy interpretation and investigations.- Play a key role in the project management and process for reductions in force to include consulting with Managers, HR Business Partners, Legal, Finance and Security. Develop materials and resources to support process, ensuring an equitable and consistent selection process. Manage severance analysis, adverse impact analysis, legal review, training, scheduling, notifications, communications, and transition plans. Conduct employee relations risk assessments and provide actionable feedback. Conduct training and coaching of managers on skills and techniques.- Participate in the identification of employee relations trends and partner on identifying solutions and building manager skills.- Provide counsel and facilitate prompt and effective resolution of workplace conflict to address issues for employees, managers, and leaders in a manner consistent with Medtronic policies, practices and legal considerations. Utilize various conflict management techniques, including training, mediation, conflict coaching, etc.- Consult and coach leaders on employee relations, performance management, reorganization, and organizational effectiveness issues spanning all levels within the organization. Provide advice and counsel to leaders on HR practices, policy, and employment laws.- Partner with Legal in conducting investigations, research policies/practices, create and gather documentation, make recommendations and implement resolutions when applicable. Identify best practices to influence continuous improvement in the organization.- Develop effective relationships with the business to promote good employee relations across the organization. Interact with HR Business Partners, and other HR functions, to ensure a high level of employee satisfaction & engagement and appropriately plan, facilitate and monitor employee programs.- Maintain strict confidentiality throughout conversations and investigations. Manage highly confidential human resources information and exercise sound judgment in handling or working with confidential data and situations. Ensure that the Company operates within current and local employment law, policies and procedures, and applies good practice, creating and sustaining our reputation as a good employer.- Support multiple functions such as manufacturing operations, engineering, Quality, and other professional groups across the Costa Rica Manufacturing site, as well as occasional support to employees from our local Sales and Marketing group. Support multiple businesses and functions in a highly matrixed environment. Will require regular communication and follow-up with multiple stakeholders depending on site. Will be required to flex hours as needed to support shifts in manufacturing environment.- Maintain strong business acumen while maintaining objectivity in work.**_ RESPONSABILITIES AND ROLES EHS_****_Responsibilities_**- Comply with statutory responsibility under the national or federal regulations such as taking reasonable care of his or her own safety, health and welfare and of any other persons who may be affected by his or her acts or omissions at work.- Follow established EHS procedures and policies.- Encourage coworkers to follow EHS procedures.- Participate in employee engagement activities such as EHS inspections and EHS meetings- Report EHS incidents and hazards, assist in root cause analysis as appropriate, and cooperate in finding solutions or implementing improvement.- Complete required EHS training.**_ Roles_**- Require the use of Personal Protective Equipment.- Stop work in the event of contractors or other employees performing work that may lead to a serious injury or environmental incident.- Refuse to carry out an activity that jeopardizes the health of yo
