Additional Locations: Purpose and Passion - Comprehensive Benefits - Life:Work Integration - Community - Career Growth
At Boston Scientific, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. With determination, imagination and a deep caring for human life, we're solving some of the most important healthcare industry challenges. Together, we're one global team committed to making a difference in people's lives around the world. This is a place where you can find a career with meaningful purpose-improving lives through your life's work.
About the Role:
Identify, analyze, investigate, monitor and document patterns and trends in post marketing surveillance data as part of the CAPA system. Communicate and educate management, R and D, marketing, sales organization and other departments, as well as external customers about product performance. Ensure that information and insight gained from the investigations and corrective actions is fed back to the R and D and marketing organizations as part of the risk management and design input systems.
Your Responsibilities Include:
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Analyzes customer complaints, events and other post marketing surveillance data by examining the data for patterns and trends and investigating when necessary.
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Investigates identified trends by starting a formal trend investigation and trend report and working on cross:functional teams.
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Documents trend action by updating the trend report at appropriate levels and by performing a Health Risk Analysis.
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Communicates product performance by formal presentations to management committees and design teams, supporting published product performance reports and supporting customer requests for performance information either directly or through the sales organization.
What Were Looking For:
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Bachelors degree in Chemical, Industrial, Electronic, Biotechnology, Electromechanical Engineering or related Field.
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English Level required: 70 or higher, both written and spoken.
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Excellent customer service and customer:centered communication skills, planning and execution applied to the right priority for day:to:day tasks and ability to take decisions upon conflicts identification is required.
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Previous leadership of Problem:Solving sessions with tangible results is highly desirable
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Proven experience as people leader is highly desirable.
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Previous experience applying Operational Excellence principles, and leading Process Improvement initiatives with measurable results is a plus (Kaizen events or other).
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1 year or more in current position.
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At least 2 years of experience in similar position.
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Or an equivalent combination of education and experience.
About us
As a global medical technology leader for more than 35 years, our mission at Boston Scientific (NYSE: BSX) is to transform lives through innovative medical solutions that improve the health of patients. If you're looking to truly make a difference to people both around the world and around the corner, there's no better place to make it happen.
Requisition ID:479361
