Are you passionate about leading an engineering team that delivers new world-class experience of Virtual Agent chatbot technologies to travelers worldwide? As an Engineering Manager, within the Conversation Platform Technology team, you will provide leadership and mentorship to a team dedicated to driving technology innovation. You will be enabling groups across the company to build outstanding Virtual Agent experiences worldwide in Expedia Group mobile apps, web sites, social channels, and voice channels! We support hundreds of millions of conversations a year across a global brand portfolio and partnership programs. Our team is building out the platform's front-end capabilities (in mobile apps and web sites) that power Expedia Group's Virtual Agents to address customer needs in an efficient manner without needing human intervention. In this role, with your experience along with mentorship and inspiring others, you and your team will build native mobile libraries that could be used to enable travelers to enjoy their magnificent trip! Who You Are: 7+ years software development experience in an enterprise level engineering environment 3+ years hands-on front-end experience with projects in native mobile (iOS, Android or both) technologies Solid understanding of Javascript, Nodejs and Java, as well as cloud environments like AWS or Azure Expertise in agile software development methodologies and using them efficiently within teams Passion in delivering delightful user experience, with insights into best practices and methodologies Good communication and interpersonal skills
- able to translate between technical and business group, bring forward a vision or opinion Understanding of trade-offs of architectural patterns and comfort in recommending approaches and associated technology choices What You'll Do: Guide and mentor the team in local and remote locations to seamlessly deliver on lofty goals with speed and quality Promote development of maintainable and thoroughly tested code. Ensure the team is following state of the art engineering methodologies Be willing and able to get down to the details at the code level to review as well as to do hands-on coding. Provide ongoing, real-time feedback to engineers on your team to promote their growth. Partner with others to collect feedback and lead team progress toward goals Communicate clearly to both partners and engineers to remove ambiguity from larger projects. Provide high level engineering estimates and prioritization Collaborate with Product Managers and User Experience Designers to drive engineering towards near-term and longer-term targets Cross organizational boundaries (brands, divisions) to collaborate with other technology teams to handle enterprise-wide problems
