Job Description Position Summary We are seeking a detail-oriented and organized Affiliate Billing Specialist to join our team. The ideal candidate will be responsible for managing the billing process for our affiliate partners, ensuring accuracy and timeliness in invoicing and payment transactions. This role involves close collaboration with both internal teams and external affiliates to maintain positive relationships and resolve any billing-related issues efficiently. General Job Responsibilities Complete and guide daily tasks which includes: Support the juniors and experts in low and medium complexity account reconciliations and journal entries. Perform high complexity account reconciliations. Calculate and prepare journal entries. Being able to perform Quality review on account reconciliations and calculates and prepares. Accountable and responsible for Standard Activities and Month-end Steps. Bank Account Reconciliations. Intercompany Accounting (Prepare monthly and quarterly intercompany billing) Execute high daily payment transactions which may include escalations and contact with the local teams. Perform quality reviews on payment proposals. Lead, coordinate, and process map internal and external audit requirements. Provide customer support through general inquires, new processes, reporting, creating documentation, etc. Attend, contribute (and potentially lead) trainings (both internal and/or external) to new hires and also juniors/experts and other seniors on current issues. Support answering general inquiries from Customers/Stakeholders. Provide support to global projects through job shadowing, transaction testing and documenting. Lead in work-plans to meet targets and manage workload balance. Lead the organization by using the Continuous Improvement Philosophy (CIP). Support the achievement of monthly KPIs. Coordinate small teams and support management in the workload distribution. Be the owner of the issue log and ensure is completed properly by all the team members and resolution is communicated to customers. Work in a team environment, which involves collaboration and use of team-based methods and tools. Identify issues on a timely manner and provide visibility to the management team when something may have impact in the targets and also providing a possible solution to it. Implement and improve best practices and processes defined by the company, to work with high standards of quality. Implement quality controls to ensure standard processes are followed. Assist peers, interns, associates, juniors and experts perform their responsibilities with optimal quality. Support of monthly and yearly annual financial statements in the respective area. Back-support on Supervisor tasks if necessary, such as: Regional Process Owner (RPO) calls, Global calls, Tactical meetings, among others. Manage the end-to-end billing process for affiliate partners, including invoicing, tracking, and reconciliation of payments. Ensure accuracy in billing data and compliance with contractual agreements and payment terms. Collaborate with the affiliate management team to onboard new partners and set up billing processes. Investigate and resolve billing discrepancies or disputes in a timely manner. Generate regular reports on billing activities, financial performance, and key metrics for management review. Provide excellent customer service to affiliate partners, addressing inquiries and concerns promptly and professionally. Continuously optimize billing procedures and systems to enhance efficiency and accuracy. Stay updated on industry trends and best practices in affiliate marketing and billing processes. Perform other functions related to the position. Qualifications Advanced student in accounting or a related field (Accounting, Business Administration, Economics, Industrial Engineering, other career related) Experience in computer skills including MS Office. Experience of ERP Systems (SAP, Oracle, JD Edwards, etc.) preferred. 4-5 years of experience in accounting. Demonstrated expertise in general ledger accounting tasks (reconciliation, journal entries, reporting, month end close). Blackline is a plus. Experience in a Shared service center preferred. English level B2+ Additional Information 4) Bosch Service Solutions Costa Rica: Overview | LinkedIn
