Healthcare Technical Support Representative

Limitlessli is a staffing company that recruits, hires, and manages long-term remote staff for growing businesses in the USA.**Location**: Remote (permanent work from home)- Type of Work: Full-time, Night Shift- Work Schedule: 5 days a week (US time - Eastern Standard Time)**Working with Limitlessli**:- Remote work - home-based- The environment must be quiet and professional**Summary**: The primary role of Healthcare TSR is to assist geriatric patients and/or their families in syncing their medical devices to WiFi or Bluetooth and then automatically uploading their vitals to the computer, thus allowing the doctor to monitor the patients remotely.**Roles and Responsibilities**:- Make sure that the patient is connected correctly to the DME device.- Provide education to the patients on the functions and features of the device while working with them so they can be more self-sufficient.- Clearly and concisely document all correspondence, interactions, and activities.- Perform other essential duties as assigned or required.**Job Requirements**:- A minimum of 2-3 years of technical support experience is required, preferably in the US Healthcare industry.- Ability to communicate effectively with patients, clients, and management through oral and written presentations or documentation reports.- Excellent English communication skills- Tech-savvy- Must understand medical jargon**Start date**: Can start ASAP**Service Fee**: Industry standard applicable to state depending on work of experience and level of expertise.**Tools needed**:You MUST have your own laptop/desktop computer, a noise cancellation headset, a second monitor, stable internet, and a backup internet connection.Pay: ¢849.65 - ¢899.63 per monthApplication Question(s):- Please make sure to upload a copy of your resume into English language only. Kindly acknowledge if understood.- Are you amenable to working from 9am EST to 6pm EST?- Do you have experience in handling Healthcare Accounts? If yes, for how long?**Experience**:- Technical support: 2 years (required)