High School Intern – Santa Ana, Costa Rica Are you looking to play a key role in helping to grow our operations around the world from one of our Talent Centers? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then join Western Union as a High School Intern.Western Union powers your pursuit. In this role, you will operate within any of our departments for the Talent Center located in Costa Rica. Your role is key to act as a Junior Specialist of a specific area of expertise such as Compliance, HR, Finance, Accounting, Technology, or any other administrative field. You will play a pivotal role in learning all internal procedures by performing enhanced due diligence. This includes reviewing and understanding the customer behavior, their relationship with counterparties, economic profile, as well as identification and resolution of any potential suspicious activity. Role Responsibilities Follow prescriptive guidelines and company procedures regarding enhanced customer due diligence investigations. Perform in-depth analysis of customer activities that undergo enhanced due diligence. Investigate and research the alerted activity using Western Union systems, public and non-public available databases and records and form further actions for the customer, which can include approval, interdiction, request for an interview, request for additional information and/or documents, if necessary. Make independent case decisions based on company policies and procedures. Clearly document findings and the rationale behind decisions made on each case. Escalate specific cases to Western Union stakeholders or other investigative groups as applicable. Actively contribute to the team's knowledge base by sharing insights and experiences. Support the team to ensure adherence to compliance requirements. Role Requirements Current student at Technical High School program.Intermediate English Proficiency.Demonstrated strong analytical, investigative, and problem-solving skills and high attention to detail. Ability to identify compliance risks and escalate when appropriate. Working knowledge of MS Office, especially strong MS Excel skills. Experience making independent work-related decisions following company policies and procedures. Team player with strong collaborative skills. Ability to interview customers when necessary. Ability to work with a high level of autonomy. Experience in conducting public database research. Strong written and verbal communication skills. BenefitsYou will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few ( . Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.Your Costa Rica- specific benefits include:Continuing EducationTransportation services optionsParking spacesHybrid model workFlexible Working Schedules if applicableCafeteria Subsidy
