Hospitality Operations (Internship Opportunity) - La Fortuna, Costa Rica

Description WANT TO MIX A GREAT WORK EXPERIENCE WITH AN AMAZING LIFE EXPERIENCE?Seize this unique opportunity to work for Selina, one of the world's fastest-growing lifestyle hospitality brands!What is Selina?Our Mission is to inspire authentic and meaningful connections.Selina was born out of a desire to celebrate the nomadic lifestyle: to experience our planet's most beautiful places, to build community, to engage with locals and fellow travelers, to work and enjoy newadventures. Our internal ecosystem consists of Hospitality, Food & Beverage, Tours, Wellness, Education, Construction, Real Estate, CoWorking, Art & Design, Community Outreach, Education, Surf, Sales, Marketing, and Technology.At Selina, every challenge is a wave desiring to be ridden and since we´re all equal before a wave our team is always ready to take them and succeed. But always remember… The best surfer out there is theone having the most fun.Summary We offer a learning development program where you can transform your classroom knowledge and develop your skills throughout all areas in the hospitality industry.As an Operations Rockstar you will:To ensure the best experience for all customers from the Front Desk, Cowork, andPlayground.Collect real-time feedback from guests on their experience and use this data to help conclude how to improve the guest experience with the management team.Work closely with the tours & travels team.Provide sales support to the location Work closely with the Selina Surfing Club Be the main contact to Selina Reservations center. Manage communication with guests and deal with complaints. Work closely with the back-office team, including inventories and reports. Learn how to order office supplies and materials by min and max list. Ensure standard customer service. Day-to-day support to the housekeeping department Create a community experience in collaboration with the community team. Work closely with the Cowork supervisor to incorporate Selina's values into the cowork offerings, as well as our messaging and marketing.Besides the Selina ultimate learning experience... You also receive:F&B (2 meals/day) at LocationsFree accommodation in dormsFull free access to the Selina CoWork spacesYour birthday is time off! Cultural events and Wellness activities at LocationsVoluntary Activities - Selina Gives BackSelina Experience: 30% OFF Accommodation (Rest of the Internship)25% OFF Friends and Family 20% OFF F&B and Retail Certificate of completionIt only takes to be:Currently enrolled in the university studying hospitality, tourism or related.English & SpanishAble to provide a university letter confirming the internship periodReady to learn and have fun but more importantly to immerse into a brand-new definition of Hospitality.