The Vice President is a key role in Citi's Internal Consulting organization.The major roles of the internal consulting organization are to lead significant programs in partnership with Citi's functional and business unit leadership; to develop Citi's approaches and methods; to build change capabilities across Citi; and to engage Citi employees at all levels in transformational change.The Vice President will be a key member of the team, supporting specific Citi operating model and business process improvement projects and programs across the Firm. Projects will vary in size, duration, and complexity; will have significant and measurable business value outcomes; and will be highly visible with executive-level sponsorship.The Vice President will report directly to a senior leader within the Internal Consulting organization but also to engagement manager(s) who lead the day-to-day of ongoing projects via a matrix management structure.RESPONSIBILITIES:Drive the analysis of complex sets of data and business processes with limited guidanceIndependently think through and analyze solutions to problems and develop initial hypotheses, frameworks, and methodologiesSupport all phases of projects and drive project execution and deliveryOwn the initial preparation of communications for project sponsors and senior stakeholders regarding hypotheses, analyses, and project outcomesSupport creation of project communications to drive engagement of key stakeholders and adoption of recommendations and solutionsWork with colleagues to continuously develop re-usable intellectual capital and contribute relevant content to the team's knowledgebaseShow initiative in performing research and obtaining dataQUALIFICATIONS:At least 5-8 years' experience in a major management consulting firm, or equivalent experience in a large Financial Services companyStrong written and verbal communications skillsDemonstrated experience creating, owning, and developing PowerPoint presentations and similar forms of communicationAdvanced skills in MS Excel. Experience analyzing processesAdvanced English Skills RequiredTRANSFORMATION PROJECT COMPETENCY REQUIREMENTS:Preferred Competencies (some of the below):Hypothesis GenerationAnalytical Framework DevelopmentAgile DeliveryData AnalysisRoot Cause IdentificationProcess Analysis, Mapping and DesignBusiness Case and Financial Model DevelopmentStakeholder ManagementCommunications and Change PlanningCHARACTERISTICS:Strong ability to identify issues, structure and conduct analyses, organize findings, draw conclusions, identify next steps, and make recommendations with limited guidanceCan work effectively in a team-based collaborative model as well as independentlyThinks business first but quickly grasps and can be conversant in digital technologies and their application to business processesInnovative and curious, and readily able to think outside of the boxCommunicates effectively and impactfully to all levels of an organization, from line workers to Senior Leaders; proficient to expert use of PowerPoint presentation for story-telling relative to the business case for change, the results of analysis, and the plan forwardSelf-starter who brings high sense of urgency to assignments and goalsComfortable with ambiguity and changePassionate about improving employee and customer experienceHas strong project management skills but deploys a flexible approach to meet the needs of a broad group of diverse stakeholdersBalances analytical and creative abilitiesDetail oriented and effective multi-taskerEDUCATION:Bachelor's/University degree, Master's degree preferred------------------------------------------------------Job Family Group: Project and Program Management------------------------------------------------------Job Family:Program Management------------------------------------------------------Time Type:Full time------------------------------------------------------
