Description Snap Finance is seeking a IT Platform Analyst. We are looking to strengthen our dynamic, growing team. As a IT Platform Analyst, you will play a vital role in keeping Snap's IT Infrastructure, computer systems and sensitive information secure in accordance with industry standard.Become part of an amazing Helpdesk team at Snap! If you are exceptionally talented and skilled in recommending, developing, and maintaining best policies, procedures and practices for the security and integrity of the on-prem and cloud environment. You will also be working with cross-functional teams, such as IOps, Networking, IT Security & with the Chief Information Security Officer. The Job... Assisting in the maintenance and upkeep of IT platforms, including servers and MDM Platforms.Identifying and resolving technical issues encountered by IT Support Team, users, or systems, independently.Working closely with other IT teams, such as network administrators, system administrators, and developers, to ensure the smooth operation of IT platforms.Researching new technologies and solutions, evaluating their potential benefits and compatibility with existing IT platforms.Assisting senior analysts or project managers in IT projects, including requirements gathering, testing, and implementation.Creating and maintaining documentation for IT systems, including user guides, troubleshooting procedures, and system configurations.Helps maintain the IT security software and applications up to date, making sure that the hardware devices comply with company standards.You... Minimum 2?years?in IT Support related roles.Experience working with Microsoft Azure, Microsoft 365, and MDM platforms (Intune and JAMF Pro)Knowledge of AntivirusKnowledge and experience on Active Directory Administration.Understand patch management process.Ability to lead, control and plan development of IT Analyst programs that will meet current and future needs.Nice to have…BA, BS or similar degree in IT Support or related fields, is highly preferredAmazon Web Services or Microsoft CertificationsWhy You'll Love It Here… Work from HomeGenerous paid time offCompetitive medical, dental & vision coverageCompany-paid life insuranceFantastic work environmentFree snacks, and fun eventsA value-based culture where growth opportunities are endless
