DiscoverCustomersPartnersDatabricks PlatformIntegrations and DataPricingOpen SourceDatabricks for IndustriesCross Industry SolutionsMigration & DeploymentSolution AcceleratorsTraining and CertificationEventsBlog and PodcastsGet HelpDive DeepCompanyCareersPressSecurity and TrustReady to get started?JIRA Admin & Release ManagerHeredia, Costa RicaP-994Summary: The JIRA Admin & Release Manager will oversee the administration, maintenance, and evolution of our JIRA system, and managing software releases across multiple projects. Additionally, will ensure best practices in the Software Development Life Cycle (SDLC) are enforced and will contribute to the enablement of engineering teams, and that Databricks teams using JIRA, and that software releases are implemented smoothly and with minimal risk.Important Responsibilities: JIRA Administration:You will Manage, administer, and improve the JIRA platform for project tracking and management.You will Customize JIRA workflows, fields, dashboards, reports, and other JIRA configurations to meet Product/Engineering needs.You will Ensure data security and create schemas to manage user permissions following roles and responsibilities.You will Monitor system performance, implement necessary changes, and ensure platform stability.You will Collaborate with multiple Product and Engineering teams to understand their requirements and implement solutions in JIRA.You will Maintain documentation for JIRA processes, workflows, and usage guidelines.You will report to the Head of NPI and Customer Acquisition OperationsJIRA Release Management:Lead development development, QA, and JIRA release processes across multiple environments.Define and refine release processes to improve efficiency and reduce risks.Monitor software builds, ensuring that they meet quality and functionality criteria.Coordinate release communications, ensuring that all partners are informed.Evaluate software releases to ensure that they align with agreed project goals.Resolve release-related issues in collaboration with relevant teams.Guide JIRA integrations with other sales and HR systems (Salesforce, Workday)SDLC Best Practices and Product/Engineering Enablement:Provide user training and support, responding to questions and resolving issues promptly.Advocate for best practices throughout the SDLC to improve software quality and delivery.Promote engineering teams by providing them with the necessary tools, training, and resources to uphold SDLC best practices.Facilitate communication between diverse teams to ensure smooth development processes.Help integrate SDLC tools and practices within the JIRA platform.Organize workshops and training sessions to uplift the skills of the engineering teams.Required Qualifications:Bachelor's degree in Computer Science, IT, or a related agile development field.5+ years experience with JIRA administration.2+ years experience with the software development life cycle and agile methodologies.Knowledge of other Atlassian tools like Confluence, Bitbucket.A Diverse perspective that is inclusive of all involved.With an ability to collaborate with stakeholders at all levels. Benefits Private Medical InsurancePrivate Life InsuranceEquity AwardsPaid Parental LeaveFitness ReimbursementAnnual Career Development FundHome Office/Work Headphone ReimbursementBusiness Travel Accident Insurance #LI-Onsite #LI-puravida
