**Job Description**:**Are You Ready to Make It Happen at Mondelez International?****Join our Mission to Lead the Future of Snacking. Make It Matter.**You are a specialist in a process, workstream or area in Mondelez International Business Services, working to support impeccable service operations.**How you will contribute**You will use your in-depth process and service knowledge in your area of expertise to ensure that service level agreements and obligations are met. As a co-owner of the development of standard operating procedures, you will drive standardization and simplification of processes. In addition, you will provide input for training materials, ensure that standard operating procedures and data protection activities comply with Mondelez International policies and the law, analyze and report on exceptions and offer recommendations for process improvements, and lead the sustainable continuous improvement process for the team.**What you will bring**A desire to drive your future and accelerate your career. You will bring experience and knowledge in:- Your specific process area- Working in a shared service organization- Being a good team player and influencing others- Process design and mapping, and business requirement gathering experience**More about this role****What you need to know about this position**:This person will be handling the training and content creation/ managment for My Rewards team, support manterial for managers and employees. Knowledge articles and Employee center documentation. This will be a 6 months project.**What extra ingredients you will bring**:- Creativity.- Organization and planning skills.- Self serve mentality, this person need to be self driven and tried to be one step ahead. Leadership will be key in the process/ proactiveness.- Strong communications skills, performing follow ups and handling request from the team.- Detailed oriented will be key for the sucess in this role.- Costumer centric.- Goal oriented person**Education / Certifications**:Degree in Advertising Desing, Graphic Desing, Publicity, Comunications or related.**Job specific requirements**:- Experience 1- 2 years of content management, creation or delivery will be **required **.- Adobe design or design tools **desired**:- Microsoft Office intermediate **required**:- English advance **required**:- Portuguese **desired**No Relocation support available**:**Business Unit Summary**:**WACAM is Mondelez International's Latin America presence with 1,700 wonderful people proudly representing a diversity of cultures and nationalities. WACAM includes 12 countries—Colombia, Ecuador, Peru, Chile, Bolivia, Panama, Costa Rica, Nicaragua, Honduras, Guatemala, El Salvador, and the Dominican Republic—and the U.S. territory of Puerto Rico. We make and distribute our global brands and local jewels such as **_Choco-Soda _**, **_Doña Pepa _**, **_Coronitas _**and **_Cua-Cua _**to over 190 million discerning consumers.**:Mondelez International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.**Job Type**:Temporary (Fixed Term)Service Operations (Delivery)Global Business Services
