Job Purpose:The Legal Operations Specialist role has responsibility for the implementation and operational support end-to-end processes, systems and services related to Legal Operations Globally. This includes coordination of activities to ensure that business objectives are achieved, liaison with management, assist in the development of systems and process improvement solutions for the legal and compliance organization globally.Responsible for documenting, maintaining, updating, publishing department procedures and processes, and creating training as required for each.This position is also responsible for helping to develop and execute training plans for new systems, procedures, and updates to current systems, and statistical reporting for each.Interaction with IT and Legal & Compliance system providers is required to ensure all issues are resolved, new systems, policies and updates to current systems, and statistical reporting for each.Responsibilities:Support Legal & Compliance Projects including helping to ensure deliverables meet timeline commitments, communications on progress, escalation of issues to Legal Operations and Legal & Compliance leadership. 25%Support the development and maintenance of legal and compliance advanced dashboards and analytics capabilities leveraging data from the systems that the Legal and Compliance organization relies on. 15%Liaise with the IT team on identifying, implementing, integrating, and optimizing applications and tools, and building internal tools and automation capabilities. 10%Support the execution of a technology roadmap and support Legal technology initiatives such as matter management, compliance management, and Workflow automation systems. 20%Develop and support communications that promote collaboration and knowledge sharing across the organization (e.g. centralized resources, processes, memos, and best practices. 15%Help execute the strategy for the Legal Ops team, including annual goals, objectives, key results, and other metrics. 15%Additional duties as assigned.Meets attendance and punctuality standardsKnowledge, Skills, and Experience:>1 to 3 Years of relevant work experienceBachelor's degree requiredExperience with workflow automation a plusUnderstanding of how to read and analyze data using standard data analytics toolsAbility to learn low-code/no-code workflow automation tools quicklyProject and Change Management skills a plusAble to execute instructions and to request clarification when needed.Able to demonstrate complex problem solving, critical thinking, and decision-making.Able to recognize and attend to important details with accuracy and efficiency.Able to communicate clearly and convey necessary information.Able to converse and write effectively in English and other local / regional language.Able to create and conduct formal presentations.Able to interact effectively with higher levels of management (managers & above)Understand, communicate, and collaborate effectively with people across various identitiesPossesses strong organizational and time management skills, driving tasks to completion.Able to adjust readily to change and adapt as needed.Able to constructively work under stress and pressure when faced with high workloads and deadlines.Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities.Able to effectively multi-task.Able to maintain confidentiality of sensitive information.Able to collaborate and build solid, effective working relationships with others.Able to quickly learn/adapt to new systems and technology.What's In It For You?Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
