Linux Technical Support Engineer (100% Remote)

**Objective**To efficiently provide high-quality and accurate resolutions to customers under stipulated policies and procedures, in a constantly evolving environment by offering world-class customer support.**Hard skills**- English level (85 %> orally and overall) (Must).- Linux CLI Proficiency (Must).- Schedule flexibility (Must).**Soft skills**- Linux Performance and Diagnostic Tools.- Windows Proficiency.- Navigation through the bash/dash shells, including the location of common files such as system logs, mail logs, startup scripts, and user limits.- Gaining remote access to other hosts.**Responsibilities**- Identify problems and search solutions to offer answers to solve questions from costumers using the given channel of communication.- To take and follow up frequent cases until they are resolved.- Document correctly the data base using the given tools to keep track of costumer's request through data entry.- Be aware of current procedures to offer accurate information.- To provide a technical information.**Benefits**- Medical Services.- Technical Academy.- Monday to Friday Schedule.Tipo de puesto: Tiempo completoSalario: ¢850 000,00 - ¢900 000,00 al mesFecha límite para postularse: 30/11/2023