Logistics Manager

ACERCA DE LA VACANTEFunciones del Puesto- The individual in this position is responsible for working with new and existing clients to provide telecom services on their behalf.- Ability to set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information, and activities- Place orders and follow up with the carries making sure all orders are up to date- Maintaining clear communication with the customer, agents in all order stages- Support customers during activation calls, closing orders, and processes to active billing- Managing project progress and adapting to work as required- Maintain positive relationships with customers/agents by identifying their needs- Follow up with customers, sales agents, and carriers to confirm if the request is fulfilling the requirements agreed to in the contract- Ability to comprehend the end-to-end provisioning process- Identify and resolve issues and conflicts with carrier circuit installs/activationsRequisitos del Puesto- Main requeriments- Advanced English level 90% or above written and spoken- High School Diploma or its equivalent- Demonstrated ability to organize and prioritize requests in a fast-paced and deadline-oriented environment- Ability to set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information, and activities.- Liaising with clients to determine the project's objectives- Confident working independently while able to escalate items you are unsure aboutExperiência Deseada- 6 months to a year of customer service experience is requiredHabilidades Deseadas- Critical Thinking (analyzing, evaluating, and problem-solving)- Self-Starter (proactive, able to work with mínimal supervision)- Adaptability- Time Management (define tasks, to do, prioritize and achieve)- Interpersonal Communication- TeamworkOTROS DETALLESArea del PuestoTelecomunicacionesUbicación del PuestoSanta Ana, San Jose, Costa RicaSalario1400 **(Dólares)**Nível AcadémicoEstudiante UniversitarioNível de CómputoLenguajes de Programacion**Idiomas**:Español: 100%Inglés: 90%