Job DescriptionExperian Consumer Services is seeking to fill a Marketing Compliance Specialist role with our Marketplace team. The Marketing Compliance Specialist will work closely with product marketing and our broader compliance division across the enterprise to enable growth through marketing practices that serve our customers well and are compliant with local and federal regulations and guidance. Working closely with marketing, legal and Experian's compliance department, the Compliance Specialist will help develop, implement, and monitor consistent guidelines across the lead generation business.The Marketing Compliance Specialist will also be responsible for, but not limited to, the following:Work with Product, Marketing, Editorial and Legal/Compliance teams to communicate and maintain lead generation compliance standards.Work along Marketplace Product Compliance roadmap that enables Experian to continually improve the customer experience by providing customers with the information they need to make informed decisions.Maintain regular compliance scorecards. Coordinate, track and report out on status and recommended changes.Manage Affiliate Marketing Network vendors to identify changes to client offers through vendor portals and coordinate internal Experian efforts to update offers in line with contracted service level agreements.Provide Marketplace compliance approval and update support for new offers or changes to offers. Work with cross functional teams and clients to follow compliance process to implement changes.Provide ongoing support to maintain a fully compliant solution that aligns with the broader company standards and guidelines across, but not limited to:company websitesoperational practicescompany promotions and advertisementspartner websites, promotions, advertisementsWork with Marketplace Product to address any practices that pose a risk for our clients, consumers, or Experian; develop systems to track, audit and maintain required compliance changes.Support and enforce compliance guidelines for product and marketing teams to use when developing new brands or marketing materials.Collaborate between product marketing, business leaders and legal advisors throughout the organization.Research brands policies and procedures and recommend compliance required changes.QualificationsQualifications5+ years in marketing compliance positionsDemonstrated experience in navigating sensitive client conversations and a strong sense of customer serviceKey qualitative attributes: solid blend of critical and creative thinking; outstanding communications; inspires and teams with others; goes the extra mile in getting things done right; at ease working across team boundariesSelf-starter, fast moving, flexible and reliableStrong problem solving and analytical skillsBA/BS requiredCritical Success FactorsQuality Assurance experience is highly desiredAttention to detail – must have strong audit/review skills.Relationship Management/Savvy – Can navigate clients and multiple business units internally and can account for various stakeholders internally and externally.Drives for Results/Action Oriented – Can be counted on to meet/exceed goals successfully and has a track record for driving innovative and disruptive solutions forward.Organization Agility – Understands the inner workings of a large organization and working across teams for success. Ensures buy-in from all stakeholders.Agility – Can anticipate future consequences and trends accurately. Capable of presenting solutions for overcoming obstacles.Excellent Communication Skills – Ability to communicate vision thoughtfully and plan for external/internal buy-in and alignment. Ability to "sell" and teach concepts to multiple types of audiences (consumers, sales, clients).Additional InformationThis is a permanent home-based role in Costa Rica. No relocation available.Culture at ExperianOur uniqueness is that we truly value yours.Experian's culture, people, and environments are key differentiators. We take our people's agenda very seriously. We focus on what truly matters; diversity and inclusion, work/life balance, flexible work, development, engagement, collaboration, wellness, rewards & recognitions, volunteering... the list goes on!Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.Experian Careers - Creating a better tomorrow togetherFind out what its like to work for Experian by clicking hereExperian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and it ensures that we live what we believe.
