TE Connectivity's Financial Controlling Teams coordinate, administer, and control financial operations. They review, analyze, and interpret financial and budgetary reports, direct all aspects of accounting operations and the preparation of annual financial forecasts. They also oversee the development of financial accounting systems required to maintain reporting requirements.**What your background should look like**:**Competencies**:- Motivating Others- Managing and Measuring Work- Building Effective Teams- Values: Integrity, Accountability, Teamwork, Innovation- SET : Strategy, Execution, Talent (for managers)Position:- This position will report to the O2C Process Delivery Lead and lead O2C teams in the planning, management and delivery of in scope processes including Accounts Receivables, Cash Application, Credit, Dispute Management, Collections and any other related managerial and decision activities. Key responsibilities include:- Manage O2C teams. Ensure quality and efficiency of work produced. Hold regular meetings, coach and mentor team, recognize key employees.- Be a Subject Matter Expert for O2C related topics- Support migration of O2C processes from countries throughout the Americas to San Jose, Costa Rica- Support as needed, customer negotiations in order to secure adequate guarantees for credit lines- Oversee region's receivables collection activities, including unique collections plans, bankruptcy or special action notices and placement of accounts with collection agencies- Provide local O2C Process Lead, Finance Directors/Controllers with bad debt reserve recommendations per corporate policy- Appropriately manage and escalate issues with service delivery- Perform regular performance evaluations of staff members- Identify and contribute to continuous improvement initiatives within the O2C function, ensuring that improvements are incorporated in the work routine. Form strong collaborative relationship with Global Process Owners.- Ensure robust compliance environment with applicable policies, procedures and processes- Ensure fulfillment of Key Performance Indicators (KPIs) and Service Level agreements (SLAs), continuously improving on performance benchmarks,- Proactively monitor and operate a robust SOX and internal control environment- Build strong relationship with key stakeholders- Experience:- 4+ years of relevant experience in a financial shared service center supporting multiple countries / business units, people management experience- Diversified Industrial Products/Manufacturing industry experience preferred- Prior experience in managing O2C functions in a shared services environment- Deep understanding of end to end S2P processes and associated technology platforms- Ability to work in culturally diverse teams with many levels of personnel- Knowledge:- Undergraduate degree in Finance / Accounting- Strong written and oral communication skills- Proficiency in English- Strong accounting background- Excellent analytical skill. Ability to identify and resolve problems.- Well-developed management and leadership skillsLeadership Attributes:- **Ethics and Integrity**: Adheres to a set of core values and beliefs during both good and bad times; Practices what he/she preaches; Is widely trusted; Keeps confidences; Admits mistakes; Doesn't misrepresent self or others for personal gain; Doesn't shrink from personal responsibility- **Organizational Agility**: Developing the ability to maneuver effectively through complex organizational situations; Learning how to get things done both through formal channels and the informal network- **Business Partnership**: Contributes to the creation and execution of the company/segment/BU strategy; Learning to drive business performance and value creation by providing business insights- **Decision Quality**: Developing the ability to read situations quickly; Makes good decisions and exercises good judgement based on objective analysis, Wisdom gained from experience and key stakeholder input; Sought out by others for advice and solutions- **Enterprise Leadership**: Developing the ability to balance the goals of the segment/BU along with the broader interests and priorities of the enterprise; Acts in the best interest of TE, not just the segment/BU- **Communication and Interpersonal Savvy**: Developing strong oral and written communication skills; Good at informing on important matters; Expresses herself/himself clearly and succinctly; Knows when to be direct as well as diplomatic; Embraces diversity and relates well to employees at all levels of the organization- **Composure and Personal Resilience**: Exhibits calmness under pressure; Does not become defensive or irritated when times are tough; Handles stress with dignity and grace- **Talent Development**: Is a good judge of talent; Deals effectively with challenging personnel situations- **Followership**: Creates a climate in which people want to do their best; C
