Network Support Specialist

WE ARE HIRING

- 2 Power Systems (sys P) Admin, this is on OS SA role specific to sys P (1 band 8, 6 or 8 years experience)(1 band 7, 3 to 5 years experience)

- 1 Network Admin, well rounded (band 8, 6 or 8 years experience)

- 1 SAN storage Admin (band 8, 6 or 8 years experience)

- 1 Storage Devices Admin (band 7, 3 to 5 years experience)

REQUIREMENTS

- Excellent communication skills
- Good team worker
- Knowledge in network architecture, desing and support
- At least 5 years of proven experience with network technologies
TASKS

- Provide layer 4 network support in a multi vendor environment (Cisco, Juniper JunOS, Brocade Vyatta)
- Coordinate troubleshooting activities with other teams for Operating Systems (Linux, Unix, Windows), DBA's (SAP, Oracle) and other shared infrastructure applications (SMTP, DNS, LDAP).
- Coordinate with IBM project managers for network on-boarding activities in support of customer activations.
- Work along with multiple ISPs and our clients in order to provide solutions and implementation assistance for IBM's datacenters.
- Enable communication over specific layer 4 ports.
- Troubleshoot connectivity issues.
- Work together with other teams (ie: Linux, Windows, Database, SAP, among others) to implement and resolve connectivy issues
- Setup all the configuration needed to onboard new customers
- Work together with different ISPs and customers to implement and fix communication issues between our customers' networks and IBM
- Help with audits and reports related to the network
- Execute software upgrades
- Work with hardware vendors / providers to fix complex configuration issues / bugs, and hardware failures