Job DescriptionThe Consultant Oracle Financials is primarily responsible for functioning in a Global DevOps environment, to design and develop technical-configuration solutions for all Change Requests across Global Corporate Systems & Services (GCSS) for Oracle Financials modules. He-She should ensure that projects-change requests are delivered on time, to budget, and with the right quality, by involving in design reviews, code deployment, and systems testing etc. He-she shall be responsible for managing incident tickets raised for PRODUCTION issues, and meeting SLA, in Oracle Financials modules, including incident triage and resolution. This role requires 50-50 involvement in functional and technical space.Functional ResponsibilitiesProvide functional design and configuration solutions in support of Experian's global business processesSupport the effort to build and update Experian's global business processesDevelop a deep understanding of global business processes and identify continuous improvement opportunitiesInteract with Subject matter experts (SME), Global process owners (GPO), and Business users to understand business requirements, provide definitive solutionsDeliver changes in the following Oracle modules –P2PAccounts PayableE-Business TaxiExpenseiPaymentiSupplierProcurement and iProcurement (including Supplier Punchout)PurchasingO2CAccounts ReceivableAdvanced CollectionsiReceivablesService ContractR2RCash ManagementFixed AssetsGeneral LedgerSubledger AccountingAdvanced Global Intercompany System (AGIS)Prepare configuration guides (BR100), business requirements (RD50), functional design (MD50), conversions (CV40), test scripts and training manualsConduct impact analysis of a change e.g. patches, scripts, data fixes and change requestsIdentify and suggest technical and functional process improvementsGeneration of test plans for patches-break fixes-change requests to ensure their comprehensiveness and relevance.Technical ResponsibilitiesDeliver technical RICEW components that follows Experian custom build standards, deliver to user expectations and perform within expected benchmark levels and Experian global processesPrepare technical design (MD70), Conversion (CV60), deployment (MD120) documents, and unit test scriptsResponsible for deployment and release of technical changes, in all environments (DEV to PRODUCTION)Communicate well with peers within, and across tracks, to develop a full understanding of what is being build, and in sharing common RICEW objectsSupport PRODUCTION issues, in aiding R&D, problem solving, and sharing of knowledge to continuously improve our service levelsPerform code review for CRs delivered by technical team membersProcess ResponsibilitiesOperate in a global DevOps environment, working to deliver Change Requests (CR) and resolution of PRODUCTION incidents concurrentlyFollow either traditional waterfall methodology, or agile methodologies (i.e. scrum, Kanban) to deliver CR-Projects depending on business requirementsProvide Peer approval for UAT and PRODUCTION deployment for CRs delivered by the delivery teamFollow global processes for incident triage and resolution (i.e. follow-the-sun model)Provide positive input to regular team meetings, to enhance both the quality of the application, and improve knowledge and expertise within the teamWork independently with minimum supervision and guidance, to deliver project-support tasksSelf-learn and apply knowledge to problems faced in day-to-day tasks and share with peers by maintaining the GCSS ERP knowledge base.QualificationsDegree preferably in Computer Science-Software Engineering or MIS, or equivalent experience.At least 3 years of IT development experience on large Oracle implementations or Support environments. Oracle ERP is preferred but not required.Solid experience creating, maintaining, enhancing, and tuning PL-SQL programsOracle Applications R12 development experience is preferred but not required.Hands-on experience in Oracle Application Framework – OAF (i.e. Ability to create, extend, deploy OA framework pages, and ability to personalize Core and OAF pages) is preferred but not required.Oracle Forms, Reports and BI Publisher tool experienceKnowledge in Java, J2EE, HTML, JavaScript, Python, is preferred but not required.Data loader tool experienceUnix Shell scripting experience, Experience using version control and code promotion tools (BitBucket, Jenkins), is preferred but not required.Experience of using incident and change tracking software (ServiceNow), is preferred but not required.Fluent in EnglishExcellent Analytical skillsTeam player with abilities to work in complex cross-functional and geographically diverse teamsExcellent verbal and written communication skillsGood understanding of statutory and regulatory reporting and process requirementsAbility to handle conflicting prioritiesAdditional InformationThis is a permanent home-based role in Costa Rica. No relocation available.Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work, Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.
