Hello. We're Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we're improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – through a unique combination of deep human understanding and trusted science. What's more, we're achieving it in a company that we're in control of. In an environment that we're co-creating. And a culture that's uniquely ours. Care to join us. It isn't a question.The People Services Specialist (Portuguese) will act as the Human Resources single point of contact on site for operators and first-line leaders who have no or minimal access to computers and who require basic HR-related support over the phone and via chat.Key ResponsibilitiesProvide advice and guidance on Human Resources procedures covering the full employee lifecycle including leave of absence, onboarding, payroll, benefits enrollment, among others.Apply Agile ways of working by actively participating in routines to monitor daily work, and partner with other team members to improve processes.Import best practices when applicable to improve user and employee experience.Communicate effectively, both written and orally to explain complex processes to customers and peers.Provide end to end oversight to help solve the HR queries from manufacturing employees and first-line leaders.Responsible for effective triaging complex HR queries within the HR service delivery model to ensure timely resolution within agreed operational service targets.Work closely with the HR Site lead on critical site priorities resulting from global process changes, particularly those that require support being provided to the site-based line operators and line managers who have no or minimal access to Haleon computers.Why you?Basic Qualifications:We are looking for professionals with these required skills to achieve our goals: Higher educational degree in HR, Business Administration or related.Experience of 2 years working in a customer service environment.Fluent spoken and written English and Portuguese language skills are required.Microsoft Office (intermediate/advanced Excel)Previous experience with Brazilian HR processes would be preferred.Previous experience with Service Now and Workday would be preferred.If you feel this is your next career step, apply by 26/01/2024! Care to join us. Find out what life at Haleon is really like www.haleon.com/careers/At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure Haleon's compliance to all federal and state US Transparency requirements.
