Perfect Order Experience, Risk Specialist, Central Product Team

Amazon's Perfect Order Experience team works to ensure that buyers receive authentic products. We design and implement policies, tools and technology innovations to protect the buying experience on Amazon while minimizing friction for sellers. Candidates will be responsible for a wide range of duties related to the investigation and elimination of online risk. The ideal self-driven candidate possesses strong business judgment, analytical thinking, and has experience succeeding in a customer-driven workplace under tight deadlines. The position relies on excellent judgment to plan and accomplish goals and will work under very limited supervision of the Manager. Nearly all decisions are expected to be made independently with little to no guidance and a high degree of accuracy. Candidates will be responsible for a wide range of duties related to the investigation and elimination of online risk. The candidate will be responsible for extended deep dives of data and creating detailed, easily translated analysis based on those deep dives. The candidate will need to be proficient in delivering the analysis in a comprehensive concise manner in a variety of settings. Candidates will be adept at determining root causes of issues and drive implementation of long term fixes. #marketplacejobsWe are open to hiring candidates to work out of one of the following locations:San Jose, CRIBASIC QUALIFICATIONS·2 years of relevant experience in Program Management/Risk Management or Customer related investigations·In-depth experience with MS Office, including Outlook, Work, and ExcelPREFERRED QUALIFICATIONS-Demonstrated ability to work independently-Self-disciplined, diligent, proactive and detail-oriented -Problem solving skills -Demonstrated ability to deal with ambiguity -Exceptional verbal and written communication skills. -Experience with abuse, risk management, intellectual property, compliance or similar product initiatives preferred -Proficient in SQL, data manipulation