Process Automation Manager – Santa Ana, Costa Rica
Do you like to deal with different stakeholders? Do you like discovering automation opportunities? Are you a good communicator and facilitator? Are you always looking for process improvements and excited by automation technology and its prospects for the workplace of the future? Join us – a global team with an ambitious mission and plans to expand!
Motivated by our values: purpose driven, globally minded, and trustworthy & respectful
We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen.
Better requires process, discipline, and simplification
As Process Automation Manager, you are going to play a crucial role in our global team, which is leading the way in the execution of cutting-edge automation technology at scale. You will be responsible for building automation opportunity pipeline and execution across multiple stakeholders to agreed scope and time. By working daily with the business unit's leadership, you will ensure automation adoption goals and business outcomes are being met. In addition,this position is taking the Product Owner role in Scrum squad/team.
To succeed in this role, you should have proven the experience of delivering high visibility projects in potentially very high pace. You should be flexible and able to rapidly adapt and respond to changes in environment and priorities (Agile). Ability to communicate with senior-level internal and external stakeholder representatives in a rational and professional manner on project progress, issues, risks, and solutions. Process management experience with Lean methodologies and Scrum certification will be requested as well.
Join us, and let’s move money for better
Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence. It’s an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world. If you’re ready to unleash your potential to help drive change through bottom-up innovation, apply now.
We’re a company on the move, and we want our people to grow and develop. You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.
We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams, while reflecting the communities we serve. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status.
