Process Expert, Transportation Risk Portuguese

Amazon is a multi-national technology company and being proficient in English is a required qualification. CVs must be submitted in English as our recruitment team works in several jurisdictions.- 3+ year(s) of experience in case management, quality, investigation, e-commerce, risk and/or escalation roles in corporate environments.- Experience in peer coaching, mentoring and/or training.- C1 English proficiency.- B2 Portuguese proficiencyJob summaryThis is a full-time, permanent, hourly, trilingual position based in Costa Rica and does not offer relocation benefits. Job applicants must be located and legally authorized to work in Costa Rica in order to be eligible for consideration.The Compliance Process Expert will assist in the continued development, implementation and enhancement of the Transportation Risk Compliance (TRC) program for all jurisdictions where Amazon and its subsidiaries operate.Amazon's Transportation Risk & Compliance team identifies and mitigates risk in a rapidly growing and complex global environment. To support the business, our primary mission is to perform independent and objective, risk-based assessments of Amazon business partners' activities and related controls with the goal of improving operations, compliance, risk management, and overall success of the program.To that end, Amazon is seeking a Compliance Process Expert to support our process improvement efforts, communications and manage our stakeholders relationships.Additionally, this role will work closely with Amazon Logistics and Transportation businesses to implement and enhance compliance and risk management tools and processes. Which entails constant networking and connecting with third party service providers via phone-call and/or virtual meetings globally.This is not a virtual position. Due to the current situation caused by COVID-19, if selected for this role, all necessary equipment will be sent for you to work from home. However, once our company provides clearance, you will be required to continue working from our SJO16 building, located in the America Free Zone (AFZ), Cariari, Heredia.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.- Completed university bachelor's degree in any field.- Lean Six Sigma Yellow/Green belt.