2+ years of experience in Supply Chain, Analytics, Finance or Accounting positions in corporate environments.- Work experience in case management, quality, investigation, e-commerce, risk and/or escalation roles in corporate environments.- Experience in peer coaching, mentoring and/or training.- B2/C1 English proficiency.Job summaryThis is a permanent, full-time position based in Costa Rica and does not offer relocation benefits. Job applicants must be located and legally authorized to work in Costa Rica in order to be eligible for consideration.The Production Planning Team (PPT) is looking for leaders to deliver the future of labor planning for our North America Customer Fulfillment Network (NACF). At Amazon, delivering great experiences for our customers is a top priority. The PPT is reinventing the way Amazon plans labor as our network continues to grow. We're setting the bar high with new automated solutions including advanced modeling and machine learning to improve accuracy and efficiency of the process. You can be an owner of this innovation and stamp your place in history as a part of the world's most customer centric company.This is a high visibility role responsible for pioneering Amazon's Centralized Labor Planning process with the Planning & Execution (PLEX) organization.This is not a virtual position. Due to the current situation caused by COVID-19, if selected for this role, all necessary equipment will be provided for you to work from home.However, once our company allows it and gives clearance, you will be required to continue working from our SJO16 building, located in the America Free Zone (AFZ), Cariari, Heredia.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Key job responsibilities- Working with FC and regional leadership teams to complete weekly capacity plans. Your work will guide FCs through capacity planning decisions and staffing solutions for thousands of associates.- Build the foundation and implement an innovative model for centralized labor planning across NACF.- Deliver action plans for senior managers and directors, while being a trusted partner to these network leaders.- Leverage central teams (i.e. S&OP, Central Flow, Process Engineering) to drive process and operations execution improvements.- Use data and bias for action to work through ambiguity and deliver results.- Driving small to medium operational enhancement projects to think big and innovate on behalf of our customer.- University bachelor's degree completed.- Work experience with large-scale data mining and reporting tools (i.e. SQL, QuickSight, Excel VBA).- Lean Six Sigma Yellow/Green belt.- B2 French proficiency.
