**Job Title: Project / Program Manager**Department: Procurement- Direct Reports: No- *****Job Summary**Manage the day-to-day operations of fully executed supplier procurement programs and own responsibility for KPIs and program expansion for Procurement categories.- **Key Responsibilities**- Provides daily oversight and management of key procurement programs that support ongoing business functions.- Liaise with internal stakeholders and category owners and ensure category program operations are meeting expectations.- Set up and administer pulse surveys to assess business and supplier engagement / satisfaction- Responsible for driving program optimization and growth.- Develop strategies for risk mitigation, business continuity, and cost management.- Manage supplier performance and relationship, escalating issues as necessary.- Partner with suppliers in forward-thinking strategic development and relationship-building.- Provide mentorship and guidance to junior program managers on category-specific requirements.**Competencies****Functional & technical skills**- Expertise in program management and supplier relationship management- Robust project management skills and capabilities (planning tools, defining deliverables, business case and baseline development)- Experience in defining and tracking metrics and developing processes to monitor and improve program performance- Experience providing weekly / monthly reporting and implementing feedback**Leadership & Behavioral**- Strong relationship-builder - will need to focus on developing effective partnerships with key suppliers and internal stakeholders- Ability to identify emerging risk and opportunity areas- Effectively communicates and troubleshoots program issues to ensure timely response and action- Desire to mentor and coach junior team members- Excellent communication, influencing, and leadership skills**Experience / Qualification**- 8+ years' experience in program/project management managing complex, global programs and project initiatives.- Degree in supply chain management, operations or business administration- Project Management (PMP) or Agile/Scrum certified desirable.- English language competency (verbal and written)- Excellent presentation, verbal and written communication skills across all levels of the organization.- Team Player, able to work effectively with others
