5+ years of professional experience as Manager or Team Lead.- 2+ years of working cross functionally with tech and non-tech teams experience- BA/BS degree or equivalent experience- Six Sigma Yellow or Green Belt certification- 3+ years of performance metrics, process improvement or lean techniques experience- Strong proficiency in Microsoft Word, Excel, Outlook and aptitude for learning additional software tools.- Bilingual English/SpanishPrime Video brings together the world's best creators with the most passionate communities in a way that no other entertainment brand can. Not only are we a one-stop hub for distinctive, critically-acclaimed and award-winning original programming including TV series such as The Boys, The Marvelous Mrs. Maisel and Jack Ryan, Citadel and movies like Air, Coming 2 America, Thirteen Lives, and Sound of Metal, but we offer a multi-dimensional experience that allows subscribers to fully immerse themselves in their fandom: to read the book, to listen to the soundtrack, to buy the costume, to replay live sports in real time, and more. And that breadth and connection to the Amazon family of brands, along with the support of a passionate and diverse global team, makes Prime Video a company where creators and makers of all kinds can build their future.Global Scaled Services (GSS) at Prime Video is an operationally-driven team of designers, producers, QA specialists and operations managers responsible for creating and delivering high volumes of digital assets. GSS is seeking a QA Manager (L5) to lead the day-to-day administrative and operative tasks. The PV Marketing QA Manager ensures our ads and marketing breakouts meet Amazon's high bar for customer experience.Key job responsibilities- Self-starting, flexible, highly organized, detail-oriented, reliable, and has the ability to multi-task in order to meet tight deadlines- Ability to use data and metrics to measure the performance of design efforts, determine improvements and innovations, and to support project requests from partner teams- Conducts performance evaluations that are timely and constructive.- A strong team player, you thrive when working with others,- You have previous experience as a manager, involving sizable teams; you're a natural at motivating others around you.- You're a quick thinker, able to act decisively in a fast-paced environment,- Excellent project management, communication, presentation, and interpersonal skills- Team player with refined and assertive leadership skills and ability to positively influence change through solid rationale, supporting data, and diplomacy- Bilingual English/SpanishSan Jose, CRI- Experience in QA related processes- Familiarity with PMP Methodology- Familiarity with Agile/Scrum methodologies- Experience managing, analyzing and communicating results to senior leadership- Excellent communication and negotiation skills. Stakeholder management.- Experience in Statistical analysis, either professional experience or through your education.- Experience working in a fast-paced, challenging environment.- Experience on video content, online streaming platforms, online business, e-commerce.- Knowledge of Mac and PC platforms
