Smartsheet has an outstanding opportunity for an Analyst with a technical foundation in identity access management. This position will play a crucial role in managing user identities and access rights, enforcing access control policies, and ensuring compliance with security regulations and standards. Your responsibilities will also include conducting access reviews, collaborating with various teams, and presenting IAM metrics to showcase our continuous efforts and progress.In , Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work. Today, we deliver a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business outcomes. Trust is one of our core values, and as an organization, we execute that core value by maintaining and innovating on systems, processes and programs that secure our customers' data. This position reports to the Sr. Director, Identity Access Management and can be based remotely within Costa Rica or in Smartsheet's corporate offices in San José.You Will:Partner with both internal and external resources to efficiently conduct and comprehensively document user access reviews, encompassing user accounts, service accounts, and password parametersEnsure the punctual delivery of review results to auditors for rigorous testing, demonstrating commitment to regulatory and security compliance.Aggregate and present pivotal Identity and Access Management (IAM) Metrics, offering a clear view of ongoing effortsEnforce access control policies and procedures to safeguard critical assets.Monitor and maintain IAM systems processes and work queues to ensure proper systems function and access request fulfillment.Maintain and document knowledge base articles and advise staff on the organization's policies, standards, and procedures relating to information security.Collaborate closely with IT and other business teams to enhance provisioning and access management processes, promoting operational efficiency and security.You Have:Associate's or Bachelor's degree with specialization in an information technology field or equivalent combination of experience, education, and/or certification preferred. 2+ years experience as an information technology/compliance analystExperience and understanding of identity and access management and correlating concepts, such as Role-based Access Control, user directories, Single Sign-On, privileged access management, and multifactor authentication (MFA). Exceptional attention to detail Excellent written and verbal communication skills Strong interpersonal, analytical, and customer service skills. Knowledge of application programming interface (API) concepts and methods Strong working knowledge of multiple frameworks. (SOC2, NIST, CIS, FEDRAMP, SOX) Working knowledge of privileged user management toolsGeneral information security certification (e.g., CISSP, GSEC, etc.) Experience with IAM within Okta, Amazon Web Services (AWS), Microsoft Azure and Active DirectoryPerks & Benefits:Fully paid Health & Life insurance for full-time employees and family membersAsociacion Solidarista with employee and employer contributions as well as potential alliances with entities such as universities, gyms, etc.Monthly stipend to support your work and productivityAsociacion Solidarista with employee and employer contributions as well as potential alliances with entities such as universities, gyms, etc.12 days paid Vacation + Flexible Time Away Program20 weeks fully paid Maternity Leave12 weeks fully paid Paternity/Adoption LeavePersonal paid Volunteer Day to support our communityOpportunities for professional growth and development including access to LinkedIn Learning online coursesCompany Funded Perks including a counseling membership and your own personal Smartsheet accountTeleworking options from any registered location in Costa Rica (role specific)
