Sr Accounting Associate: GG 12 uOur group is part of the North America Procurement to Payment Organization (NA P2P) and our contribution is key for the entire group since we support external and internal customers with several questions and requests related to payments which can be received by email or phone calls.
uOur main objective is to provide all kind of help that guarantee that payments are done accurate and timely. In order to meet this, it is necessary to investigate, work along with another teams, make recommendations, follow up until the issue is solved and finally provide a solution to the customers.
uWe also have another tasks supporting Corporate Accounting with statements and receipt not vouchered account troubleshooting. Besides, we support confidential payments process and keep track of daily and monthly metrics for the team.
How you would contribute to the role:
This position of Financial Analyst I, requires strong research and solving skills to work with payment issues within the expected SLA. Also, it requires the ability to assist analysts and coordinate the daily workload within the team as well as handle escalations and urgent cases. You also will have to measure their daily work and provide monthly metrics according to the organization needs (KPIs).
You will have to assure policies compliance and Quality related to payment process and customer service.
Another tasks of the role involve the update of training Documentation and back up process. Effective communication with managers, peers, other teams and stakeholders is critical in this position
What skills and background will be important to be successful:
VSkills and knowledge needed to perform the job
uAdvanced English
uAccounts Payables Knowledge
uProcess Documentation experience
uStrong Leadership
uProblem Solving, Sense of urgency and prioritization
uStrong analytical and critical thinking
uCollaboration and Team Work
uCommunicating Assertively
uCustomer Service Oriented
uBachelor Degree (Could be in Progress )
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