At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Servicesand for the people who work here.
NTT DATAServices currently seeks a
((Delivery Sr. Manager))to join our team in
((Heredia)),
((San Jose)),
((Costa Rica)).
Project/Program Management skills
In:depth understanding of core project and program management competencies
Understanding of waterfall, Agile and Scrum methodologies
Experience in managing complex enterprise:wide initiatives
Establish project management best practices
Understanding of soft skills required for project and program success
Experience in interviewing for soft skills required for project success
Ability to understand an organizational culture alignment with soft skills for delivering successful projects
Management
Experience in team management (as IT director/manager)
Understanding of challenges faced by Healthcare Industry
Understanding of challenges faced by todays IT executives
Experience bringing thought leadership to market in the form of published articles or white papers
Desirable management experience from a professional consulting organization such as Accenture, Bearing Point and Deloitte.
Job Level Specific Duties
* Responsible for medium to large size accounts with higher level of complexity.
* Helps define delivery management core processes and improvement opportunities.
* Takes the lead role in managing relationships with larger, more critical customers.
* May be involved with accounts spanning multiple geographies.
* Manages multiple third:party partners across many programs in the successful delivery of solutions.
* Provides complex metrics and reporting support to senior leaders.
* Manages multiple third:party partners in the successful delivery of technical solutions.
* Allocates appropriate resources in the projects.
* Identifies and implements project specific training needs.
* Leads medium pre:sales assignments.
Typical Years of Experience
* Typically requires 8:10 years relevant experience. (Includes 1:3 years managerial/leadership experience.)
Minimum Education and Certifications
* Undergraduate degree or equivalent combination of education and work experience.
* Graduate degree preferred.
Skills
* Demonstrated track record of delivering high quality services to medium to large sized accounts.
* Strong organizing and planning skills to effectively manage larger teams.
* Experienced priority:setting skills to effectively meet departmental operational objectives.
* Ability to communicate clearly and present to senior leadership.
* Ability to lead large cross:functional delivery teams.
* Demonstrated attentiveness to quality and productivity.
* Advanced analytical, problem solving, negotiation and organizational skills.
* Ability to motivate, direct and lead large groups of people.
* Experience managing very large third party relationships in the successful achievement of customer satisfaction levels.
* Ability to manage significant delivery budgets and minimize program variances.
* Strong ability to lead teams across multiple shores.
Physical Requirements/ Working Conditions
* Ability to physically perform general office requirements.
* Must be able to perform essential responsibilities with or without reasonable accommodations.
* Significant travel including overnight domestic or international trips may be required
This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries. Please note, 1099 or corp:2:corp contractors or the equivalent will NOT be consider
