**Are you ready to make an impact?**West Monroe is seeking a **Senior** **Product Manager **to join the Product Experience and Engineering Lab (PXEL) in Costa Rica.We eat, sleep, and breathe products. We invent, build, and scale product-led businesses within industries that have tremendous impact on peoples' lives. We are shippers, makers, and craftspeople that come together to help organizations build human-centered products that people love using, every single day.This role will involve collaborating with client stakeholders across a variety of industries to understand and define functional requirements, write user stories, participate in backlog grooming, plan sprints and releases, and validate whether developed features and capabilities satisfy acceptance criteria and metric goals. You'll be involved throughout the software development lifecycle: from initial scoping, through detailed requirements gathering, and finally to validation of functionality and deliverables, working in collaboration with development teams to deliver solutions.This is an exciting opportunity that will present the challenge of understanding client business problems and enabling our technical consultants to consistently develop and deliver solutions.**Responsibilities**:- Work with key stakeholders and client personnel to understand and translate broad business goals and user pain points into detailed requirements- Develop user stories and map process flows to support the design and development of software solutions for diverse, enterprise companies- Collaborate with client business/technology departments and West Monroe software engineering consultants to develop solutions that meet business requirements- Work with key stakeholders to prioritize features based on business value and development effort- Plan deployment and rollout of functionality to users in collaboration with client stakeholders and West Monroe software engineering consultants- Identify and address process pain points during the SDLC- Add to, groom, and assist in continuously refining product backlogs within an Agile/Scrum team environment- Track development team milestones using project/product lifecycle management software**Qualifications**:- Bachelor's degree in relevant field preferred, or equivalent experience required- Consulting firm/industry experience preferred- 5-7+ years of experience working in a technical business analyst or product management capacity, supporting SDLC teams and feature releases- Well-versed in authoring business/technical requirements and high-quality user stories with the ability to analyze, understand, and prioritize business problems- Experience working in an Agile/Scrum sprint-based environment with a deep understanding of methodology concepts, techniques, and ceremonies- Proficient in the use of PM tools like Jira for managing and tracking Scrum projects- Ability to multi-task and demonstrate a strong desire to take on new tasks and learn new things- Strong written and oral communication, analytical skills, and problem-solving capability- Potential for international travel on an as needed basisLI-REMOTEWest Monroe is a digital services firm that partners with companies in transformative industries to deliver quantifiable financial value. We believe that digital is a mindset and it's something companies become, not something they do. We bring together diverse, multidisciplinary teams that use their expertise to develop and execute new ideas and ways of working.At West Monroe, we invest in our people and care in a big way. We are growing the next generation of leaders who lead with inclusion, enabling us to address our clients' most complex challenges. If you're looking for a place where you'll feel supported, our team will help you grow. We believe that growth breeds opportunity for all. And know that when we come together, we can do what's never been done.Our fast-paced culture and collaborative teams bring the energy and expertise needed to make an impact and deliver beyond expectations. If you are ready to set big goals with us, join us on our journey of building what matters for our clients, our people, and our communities.**West Monroe** **is an Equal Employment Opportunity Employer**If you are based in California, we encourage you to read West Monroe's Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here.
