**Req ID**: 275516We are currently seeking a Senior QA Analyst to join our team in Heredia, Heredia (CR-H), Costa Rica (CR).**Senior QA Analyst****JOB PURPOSE AND IMPACT****KEY ACCOUNTABILITIES**- Coordinates the test activities for SIT, UAT, Regression, in coordination with Project Manager and Business Analyst when required- Prepares status updates reports for project managers and test leads on test results, defects, test preparation and execution progress and other testing metrics- Works together with developers, architects, business users and BAs to understand functional requirements and define and document testing requirements.- Design, implement, and execute manual test cases for different test phases including functional, system integration, regression and UAT, to provide in depth coverage of functionality.- Analyzes issues found to determine root causes and provide detailed issues reports or enhancement suggestions to the technical team. Familiar with defect management process and tools.- Provides status updates, supports test management tools, follow QA methodology and best practices.- Provides mentoring, training, support, and backup for other QA team members. Assists and provides direction to others in using new techniques and in solving together complex technical problems. (If applies)- Applies best practices and standards to enhance the QA process and ensure on-time, efficient and high-quality QA results. (If applies)- Other duties as assigned**MINIMUM QUALIFICATIONS**- University degree in IT, Computer Science or equivalent experience.- 5+ years successfully working as QA/Testing Analyst, Test Lead, Business System Analyst or related experience.- Experience understanding requirements, documenting business processes, creating workflows, writing technical specifications, defining test scenarios/test cases, etc.- Solid understanding of QA testing methodologies and practices with a proven ability create test plans, write effective test cases that provide in depth coverage of functionality.- Strong planning and organizational skills. Strong problem-solving skills and attention to detail.- Excellent verbal, written and technical communication skills and interpersonal skills.- Works independently as well as collaborate in a multicultural teams and across functional groups.**PRIOR BENEFICIAL EXPERIENCES**- Experience working with Agile methodologies (daily scrum calls, planning and review meetings, etc)- Experience with Agile project tools like JIRA, Azure DevOps, or similar.- Experience working in Supply Chain considered a great plus.- Experience in C3 development considered a great plus.**About NTT DATA Services****NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
