**Job Description**:**Are You Ready to Make It Happen at Mondelez International?****Join our Mission to Lead the Future of Snacking. Make It Matter.**You are a specialist in a process, workstream or area in Mondelez International Business Services, working to support impeccable service operations.**How you will contribute**You will use your in-depth process and service knowledge in your area of expertise to ensure that service level agreements and obligations are met. As a co-owner of the development of standard operating procedures, you will drive standardization and simplification of processes. In addition, you will provide input for training materials, ensure that standard operating procedures and data protection activities comply with Mondelez International policies and the law, analyze and report on exceptions and offer recommendations for process improvements, and lead the sustainable continuous improvement process for the team.**What you will bring**A desire to drive your future and accelerate your career. You will bring experience and knowledge in:- Your specific process area- Working in a shared service organization- Being a good team player and influencing others- Process design and mapping, and business requirement gathering experience**More about this role**What you need to know about this position**:**Tasks**:- Responsible for the sourcing and recruitment efforts for hiring needs in North America.- Manage recruiting processes from sourcing to offer.- Build relationships and work closely with Hiring Managers to define sourcing strategies, gather and understand the position requirements to effectively identify talent that is aligned with the scope and responsibilities- Determining, negotiating and agreeing on in-house quality procedures, standards and specifications.- Assessing customer requirements and that these are met.- Setting Customer Service Standards**Education / Certifications**:- Bachelor Degree in Human Resources, Administration or related field is preferred.**Job specific requirements**:- Advanced English is a must.- Experience in a Recruiting function is preferred.- Experience recruiting for the United States and Canada is preferred.- Experience performing quality assurance tasks is preferred.- Experience with Workday, Service Now and Text Recruit is preferred.**No Relocation support available**:**Business Unit Summary**:**WACAM is Mondelez International's Latin America presence with 1,700 wonderful people proudly representing a diversity of cultures and nationalities. WACAM includes 12 countries—Colombia, Ecuador, Peru, Chile, Bolivia, Panama, Costa Rica, Nicaragua, Honduras, Guatemala, El Salvador, and the Dominican Republic—and the U.S. territory of Puerto Rico. We make and distribute our global brands and local jewels such as **_Choco-Soda _**, **_Doña Pepa _**, **_Coronitas _**and **_Cua-Cua _**to over 190 million discerning consumers.**:Mondelez International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.**Job Type**:Temporary (Fixed Term)Service Operations (Delivery)Global Business Services
