Tech Support Engineer

Requisitos:· Experienced in troubleshooting Windows (MCSE/MCP). · Experience with Server Management Software (HP Insight Manager, IBM Director, Dell Open Manage). · Experience in troubleshooting Linux or UNIX and providing technical support to customers. · Experience in LAN/WAN environments. · Experience with kernel (Linux) or registry (Windows) configuration and debugging. · Experience with trouble-shooting hardware related issues. · Experience Troubleshooting Operating system support. · Minimum 3+ years experience in software and hardware · Working knowledge of Microsoft (Windows Server 2003, Windows 2000, Windows NT, Windows 98, 95, and 3.1; MS-DOS), plus x86 platforms, devices, and networking · Case/Customer Management skills · B.S. In Computer Science, Electrical Engineering, Math, or equivalent work experience · Must have bilingual fluency in Spanish / English _Highly Preferred Skills_ · Experience with database related technology and administration (SQL Server, Oracle, DB2, etc) · Experience with ESX Server and/or Virtual Center Server · Experience with SQL query language · Experience with SQL Server or Oracle dB (DBA) · Experience with Remote Access Trouble-shooting o WebEx or ILO cards · SAN Knowledge · Networking Knowledge · Linux command-line skills and shell scripting and/or programming · Experience in customization of Windows and/or Linux operating systems · Experience with Servers (Dell, HP, IBM, etc) · Experience with Server Management Software · Experience with Domain integration Active Directory · Experience with firewalls and security related issues · Background in System Administration · Portuguese language skills desired.

Salario: A convenir